SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, but very clear-all clear
Very good quality I recommend, this is fine so it does not keep warm. Frankly it is amazing
Good sizing, very happy with purchase
definitely a good tank top, but the fabric is a little thin, especially compared to the versions from urban and garage. you can definitely see nip in it, even the darker ones. everything else about it is fine.
My mother ordered, her 46 size, all fit
Good
Top gorgeous, a little shine, but very soft and fits the description
Never received item. Was returned to sender before I was able to receive it
these tops are so good and are very good material. they came so quickly (2 months before expected delivery!) would really recommend. only thing is it’s a bit tight around the bust so size up if this is usually an issue for you :)
Best top ever very flattering with a bra
GUAUUU!!! Ever Super recommended this top
Good quality, it's for two weeks, size size
very pretty and comfortable they just didn’t suit me
it’s a lovely top quite see through in places but not in the boob area
INSANE TOP !! 11/10 !! Fits so comfortably ! Oh and I’m in GB it came in like one week !! I got a size M , I’m uk size 8-10 , if you’re size 12.. I’d say get M too .. also the material gives Zara , hope that helpsss x
The material is great! So is the support. But it is see-through...
Bought loads of different colours a really nice dupe for the urban outfitters one ! I have the urban outfitters one and there isn’t much difference x great for the price, go for a medium if you normally wear a extra small/ small love the colour to and fast delivery
I have the same top from UO and the quality is very similar. It smells a bit bad but otherwise I will probably buy more it’s great for the summer.
Good article
To small
Top comfortable, the chest does not hold, shines through, the material did not like, the color is pale cheap, 546r is not worth it. The size of the table approached. The result is only at home or at the cottage in the garden.
I like the fabric on the top I haven't tried but it's pretty elastic.
Nice item for a fair price. Stretch is great. Wish i would have gone down a size for a tighter hold. Ordered March 28 and it arrived on April 11 to the US. I plan to buy more colors. I think this is a great summer item that can be dressed up or down.
Quality, dense and pleasant, excellent color. Size fits. Sent at once. The guy really likes it.
I recommend you order size L if in Latin America they are M. It's just a little smaller to ask for two more sizes if possible