SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Greattttttttttttttttttttt shirtttttttttttt reallyyyyyy cuteeeeeee buyyyyyyyyyyyyy itttttttttttttt
I really liked it. Excellent sat and the quality is good
Would recommend sizing up for sure!
Super stretchy but compressive and will support your busy. Definitely a must buy. Might be a lil tight on the stomach so I’m gonna but more colours and size up.
fits so well, really impressed for the price. I'm a 36DDD and the large fits well and is supportive
this top is so cute and the green color is beautiful. I ordered a medium even though i’m usually a xs in tops. so, this top does run small. it took abt 3 weeks to get to USA
I love the shirt! It looks very good and feels very comfortable. The delivery was also very fast. I‘m very satisfied.
Bought in green and blue for my collection (I have more colours in the wash) these are the most flattering crop tops and the only thing you’ll see me in atm
Totally under the charm of this top! And shock of the material, material quite thick, sticky, frankly top, the neckline and very pretty, I recommend!
Love it! Got this in brown as well and it’s great quality and love the ribbed material, would buy in another color!
Product is absolutely incredible, will be buying more in different colours, only bad thing is that there is a STRONG chemical smell from it but hoping this will fade
Top beautiful lavender color. The fabric was a little disappointed, transparent. The bodice is strongly distinguished. The cutout is blue.
so so cute im obsessed
At OG 104, OPG 88 sat down norms. No liners. The edge under the breast is wrapped. I think that over time it will be decent.
i love it sooooo much it look amazing,its really flattering your tities and body in general.
really cute, fits perfectly. i got a white one that was a little too sheer a few months ago but the green one isnt at all and i can wear it out as a top!!
basically the uo josie top!! i love the price is amazing v good quality too it’s amazing. size m fits like a small im a size 8 for reference. if in doubt just get it!! came rlly earlier than expected too
The size approached perfectly. Quality is good
So soft and it make my breast pop (the little that I had) it took about 25 days to get here
pretty
Gives a nice chest shape
Good top, came in size, went not very long, about a month
It took two weeks to get to Norway. Very fast shipping and I truly love the product! So comfortable and it’s sexy! Thank you for an amazing product :)
i really like these tops, they are very comfortable, affordable and fits well. I bought some more as soon as i got them and the where shipped very quickly.