SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty! The breast and torso is smaller than pictured so I recommend sizing up
Very cute the polera, the size is right and the fabric is good quality, not plastic, not transparent, communication with the store was not needed and shipping was fast
SO pretty and the fabric seemed very nice. I have 32DDD and 27" waist, but the back is stretchy so it wasn't too hard to get into. Could've gone with a L but an M fits! Love this top! Very booby though LMAO
Simple and beautiful blouse :) under the corset just fire!
The bones came quickly, 11 days before Krasnodar. But it's too frank for me)))) so, it's purely fotkatsya)) and yet, it's read reviews, it's like it's stretched, you. It goes to its size, and stretches to the extent of its size. I wear L, but I took M and regretted it. It was necessary to take your size. But I will not re-order, because to me it seems too open, in the chest, too, it is not clear somehow sewn. I really liked the sleeves, I so wanted such a fabric in a dot, it looks gentle and feminine))
Хорошая кофточка, ткань приятная, размер подошёл. Единственный минус - очень долго шла. 1,5 месяца до Казахстана.
Very beautiful blouse, well sits. I came very quickly to Minsk. Quality is good, nowhere does not stick out threads, the body is also good. Took S.
Good quality, my wife liked it very much
This is a beautiful top and looks just like how the model wore it. I think the cut also flatters small chests, as you can see in my photos. At first, when I tried it on, I was scared I would break it because the top is actually very tight. Luckily, the back is elasticized so I eventually got it on. Once on, the top is super comfortable and the sleeves feel light and breathable - perfect for summer! I highly recommend this store!
I think this top is absolutely beautiful and I fell in love with it. The white top is so pretty and I love how it feels on my body. I got a medium and I think it fits really nice on me.
Lovely top, nice quality, too. It's a little loose in the bust area if you're petite, but is super cute nonetheless.
Perfect! The top is beautiful, I love it. It is transparent at the sleeves and back otherwise there is another layer on the front. The length of the sleeves is niquel. The back is elastic so to put it is simpler, I took an L and I make a large M limit L, it's perfect. The parcel arrived quickly. I recommend!!
а тдевченки топ клевый но для меня коротковат.Как на фото .Берите L у кого М маломерит особенно грудастым, и давит резинка мой размер м.Но мне маловато.А так красивый топ
The blouse corresponds to the description, the material is slightly harsh, but it's an amateur. Size L on the parmeters 90-70 sat perfectly, even a little loose in the chest, but not critical, M, maybe lit
Delivery to Novosibirsk!!! for record 6 days! Just like in the photo, madly beautiful and expensive looks) at the height of 175, 91-63 ideally approached m, slightly hard to put on because of the chest, but it is is order, top balder)
It’s beautiful same as described. Very good for summer.delivery within 2weeks. Thanks the store
Top liked, snow-white, light, but for my height 172 sleeves I would like longer.
Everything is wonderful, but for a large breast 50 to 50, if there were bones would still be good, and so the chest has nowhere to "put", on the back shines,, sleeves are stunning and due to the rubber on the shoulders, the chest holds. In the summer it is chic, the fabric is light and blown.
Chic blouse, does not shine through. On the body keeps well, even in the absence of a breast. On the volume of 83 size s came up perfectly.
Very nice blouse! On the size 42-44 took the size of M. Recommend.