SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit is beautiful, fully corresponds to the description and picture. Sewing quality, all lines are even, the material is dense, the panties are double, and the mesh is black, in tone to the swimming trunks. Cup formed, without pushap. Panties of medium planting. On the parameters 102-85-110, the XL size is slightly small in the Cup. And the very shape of the bodice Ivy the chest. Designed for a small, but complete C, closer to D, there is clearly tight. Panties sat well. Delivery to Moscow for about a week in postomat. Thanks :)
Fast delivery, the order came a little more than 2 weeks. The quality of the goods is excellent! Everything came in size, even slightly freely. Perfectly fit and bra and panties, all as it should! The very little shines the lining, but it's not scary and not very noticeable.
The top is a bit tight, and the stripe is quite thin so not 100% confortable, but it's a beautiful piece
Swimsuit is excellent! That is, as in the water it will show itself, it's early to talk, but so far it looks perfect! Fabric, color, style-as in the photo. The size corresponds to the ordered. Slightly flattening the chest, but perhaps this depends on the features of the figure.
Very nice
Товар полностью соответствует описанию. Пришел вовремя. полностью соответствует размеру. продавца рекомендую.
Цвет, фасон, все хорошо, но я понадеялась на грудь ОГ 96 будет нормально, но оказался маловат. Доставка быстрая за 3 недели
Size s approached the parameters og 84 cm, from 66 cm, about 96 cm.
Got a swimsuit in Ukraine in 12 days, with the store communicate, quickly reacted, helped to pick up the size XL this 50 our, thanks all came up, only the buckle was on. It was opened, something broke it, very upset it, now it is necessary to look for something to come up with, it could be a part of the money. The quality of the fabric is normal and the color is all the same as in the picture, I shoot one star for Fittings
Melting is bigger, in a bone bra, you can see the material thinner and the chest is a little flattening, but it's for everyone individually.
puikus maudymukas, foto atitinka. Dydis tiko 96-85-105 puikiai.
Swimsuit is excellent, sewn qualitatively, the fabric is good. On a white lining, so it seems that it is not black, but gray. Push-up is not a lot (not thick) dries quickly, especially in the wind and the main thing that my husband liked. For the unburned with a flat tummy will be excellent. The chest holds, but a little flattening.
Swimsuit came quickly, in 10 days, ordered for ob105 XL, in appearance, panties seem just huge, dressed, everything came up, good quality, thanks to the store.
Swimsuit is good. The size corresponds to the table. At its pog-47i pob-48, took L. Sits perfectly. Delivery is super-fast. Ordered 29/07, but received 06/08. To the store special thanks for delivery "New Mail"! (residents of Ukraine will understand) all good purchases.
Fast Delivery (16 days). full compliance with the size grid of the store. the panties are very comfortable and in general the swimsuit is cute.
Thank you, swimsuit is good, I need to measure it, I'll write an additional review. Delivery is very fast in two weeks.
Swimsuit is good!!! But after reading the reviews I ordered a larger size and in vain... I wonder why they write something...
Everything is fine!!! Swimsuit came up perfectly, took on the OG 100; ob109
A wonderful, high-quality and beautiful swimsuit!!! but I did not fit... panties on the Russian 52, and a bra for 2.
As in description
The quality of the goods did not really like it. the fabric does not stretch at all. the goods were delivered very quickly.
Купальник отличного качества! Швы ровные, застежка отличная. За такие деньги не ожидала получить такой классный купальник. С продавцом не общалась. Купальник пришёл за 2 недели до Кирова Рекомендую!
Swimsuit is very beautiful! Shipping fast. I wear 44 size, I ordered M. Everything came up perfectly.
Swimsuit came very quickly, 1,5 weeks to Novosibirsk. The quality is excellent, the threads do not stick out, sewn well, the size corresponds to the description, took mom to size 48-50 XL, everything came up)
Swimsuit came quickly. With the size guessed. At 44 the size took M. The quality is good.