SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants are huge! Otherwise fits well for 86-65-88cm, height 165cm, weight 53kg
Everything is fine. Quality, seams, everyone is happy. The size chose strictly according to the table. I approached the size m on my 92-75-100. Recommend.
Quality is good, with the size is all difficult
A good swimsuit, very, size in size, panties landing is not low and not insanely high, the color is fire, the bodice is completely unfastened, take............... And don't think…………….
Прибыл в Батаев за 10 дней, логистика очень быстрая, продавец отправляет в тот же день, купальник такой же, как описано, это подарок, который я хочу, спасибо.
99*73*106, L is perfect. Like it.
Very good swimsuit, thin work, good packing, standard size.
95*77*110, ordered L, he did not let me down, the size is standard and the size is suitable. I'll order again, thank you.
My size is 99/80/107, store recommend size L, it is really good, and the swimsuit fits. And the quality is really good, it deserves it.
Very good store, he recommended it to me and was pleasantly surprised to receive the parcel. There are small gifts inside and they will come again.
Arrived in two weeks and he was fast. I like it very much.
The swimsuit fabric is very dense, workmanship, very comfortable front zipper, high waist, I like this swimsuit. No problem with the size, ordered size L fit. Recommend this.
He's really cool! I ordered for my daughter for the summer. She's just right. The fabric is dense, bright and comfortable. Thank you!
Came a swimsuit earlier than estimated delivery. The quality is very good, smooth seams, the fabric is double, dense. The only slightly small top, but it's already my problems, you need to lose weight), the melting sat perfectly. I ordered the size m. I recommend to all this store, you will be satisfied!!!!
Very good store, it will provide you size, order size L, no problem.
Swimsuit is very good, the size of the store is standard, the fabric is very comfortable. I recommend this.
Delivery in two weeks, it is very fast, and I like swimwear.
Ordered size XL, with the size of problems is not, very convenient. You can choose this.
Очень хороший купальник, тонкая работа, хорошая упаковка, стандартный размер.
Excellent material. Very nice. The fabric is very good. The same as the photo fits the body very well. It came very fast. I recommend the store. Delighted with my purchase
Size recommended by the store, very accurate, can be consulted, service is very good, swimsuit is beautiful. Thank you.
Got the parcel in two weeks and it's wonderful. No problem.
107-88-110, заказать XL, без проблем, размер у него стандартный. Качество купальника очень хорошее, ткань очень плотная. Вы можете попробовать, и он великолепен.
Ideal swimsuit, suitable for size. Like it.