SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product reviews description
All is good, but bigger, you can take a smaller size
Swimsuit is beautiful, as in the photo, but, the size grid does not match, or on a non-standard figure-a wide top and a narrow bottom, on my p.46 46 46 On the side under the armpits wide, on the hips, but nothing almost covered, that "before", that "back" was bare, on the height of 160 cm. On the request to help in choosing the size, the store read the message, but ignored. The order was shipped and reached quickly.
Well sewed. Bright. thank you
They sent for 3 weeks to the Ural. it's thin, it will not last long, but since I'm actively swimming in the pool they burn on me. Size L in Russian 48-50, the chest is very small, ladies with lush breasts can not be taken. Cups on the chest like cotton pads-nominal, cover the nipple. And In this place, the print is sewn inneatly, wrinkles, breaking the picture. I do not really have a beautiful button. For such a price I recommend
Swimsuit really liked... for 500 rubles. this is generally a class. in my Russian 54 size approached 2XL.
Swimsuit is not bad, insert with a pattern differs in color from the swimsuit itself. Straps are adjustable, on the chest there are cups of them if that can be removed. I bought at a discount for 640 rubles., for 1400 I would not buy (the order came very quickly within a week.
Swimsuit is very good quality. The size is large enough. I took myself 2HL had to suture. I have a bottom 46-48 and the chest is large. But when I got under myself I was very pleased. I will reset the pictures later than the store. Very fast delivery.
Sewn well. Beautiful. The truth is on my 50, it turned out to be too big. You can wear it, but it would be better to be smaller. And it is a little unclear whether the chest will be supported. Until soon, I'm not going to the pool, so I can not check. In the rest and delivery and shipment were prompt.
Excellent swimsuit, fit in size.
Cloth is dense, pitted, with lining on the chest. The color part is sewn with folds. The seams are even. Adjustable straps. On the size 46 took M. Delivery to Moscow 14 days
Swimsuit of good quality, on my parameters height 170, weight 80 kg sat perfectly, even it was possible for a smaller size, the elastic stretches well, the chest of the size C does does does
Swimsuit Super, on the volume of the chest 112 cm and the volume of the hips 112 cm sat very well, the quality is excellent, delivery fast
I like it very much, for me height of 1 '59cm and 63 kilos weight fits well adjusted very content
Super fast delivery !
Quality is not bad. The goods sent very fast. But you need to very carefully choose the size. Took 2XL to Russian 48, turned out to be great in the hips and abdomen.
The size matches, the quality is good, the color is all the same
Superb Jersey thank you to the store
Swimsuit is good, but on a big bust.
Instead of a swimsuit, they sent pieces of fabric... like this. But very quickly. Opened a dispute, waiting for a refund ..
Swimsuit is excellent, but I'm slightly too big, this is the case when I need to take in size, I ordered a little more and it's too big, I will order more more more
A beautiful swimsuit, looks expensive, worthy, the size approached, a cool thing for such a price
Good qulity. At 90-75-92 went well.
Great swimsuit. Sewed good. Recommend.