SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In my opinion, the straps are very thin. Coloring corresponds.
So cute
Cute swimsuit, very comfortable shape of cups for me, purchase is satisfied
Fast delivery. the quality of the swimsuit is excellent, well stitched. I bought according to the size grid, everything was perfect. I recommend the buyer
Swimsuit liked, at 52 size 103-89-108 XL sat down like a glove, only a cup 1 as it sits not symmetric on the chest, but can straighten with time.
Very satisfied with the purchase. The size corresponds to m European. Thank you.
Fabuloso
Wonderful swimsuit. Size took on the advice of the store. I have 105 breasts, hips 103
Beautiful, quality swimsuit. Corresponds to the store's photo. I liked it very much! Fast delivery, I recommend.
Model and color just like I wanted! Size chose according to the size grid. Quality at altitude!!! Thank you!
All as in the photo, on the chest girth of 83 cm the cups are large. At least put socks in the general push-up is not enough. Panties on the hip circumference 91 cm approached. I ordered August 14 in Moscow on August 31. The store and I recommend it.
Купальник крутой, по размерам все круто но в груди прям немного маловато, в жизни ношу 75С или D, объём бёдер 95-98 хорошо сидят если бы заказала больше были бы большие)
Toujours de la très belle qualité ! Entièrement doublé.
Размерная сетка продавца соответствует действительности. Купальник яркий. Плавки как равнобедренный треугольник - резинки неt. У лифа неt косточек, похоже будет держать форму за счет пуш-апа.
Coop is excellent, I'm 112 in the chest and hips, sits well. The quality is very good
Super! Very beautiful swimsuit: bright, quality, exactly as in the photo!
Very beautiful
On og110 ob114 size XL bottom sat perfectly, and the top is too small. I ordered again, only more size XXL because of the bust and will be of two sets one, but comfortable....;))) the quality is excellent, the delivery is fast,. Recommend!!!!
The quality is excellent, at 46 size and height 170 came up perfectly, bought several at once)
Perfect! Very good quality
Excellent swimsuit, the quality is good, the size L came up to the parameters 98-74-104, the panties are generally perfect, the bra is close, but it does not convey anything not Definitely recommend to buy, I will buy here more!
Swimsuit is excellent, at 90-70-92 size s sat like a glove. I wanted to order a yellow one, unfortunately, there was no size.
This great, I have a 100 C chest and 42 pants, feel great, great fabric. The sizes are accurate. It took eight days to arrive. Super happy.
Delivery 2 weeks. Quality is super. The size approached the OG 100 from 84 to 105. True, the chest would like to have a little attached, I have 85e, I'll see if there is somehow a sole between the cups. Cup foam. Melting in size, do not press, with a hygienic sticker. Threads do not stick out, the lines are even.
Delivery is incredibly fast, in 10 days the courier brought to the apartment. The quality is very good, the bodice is on the paralon, adjustable, behind the metal buckle. Birochki can be cut for comfort, the sticker on the swimming trunks is present. For a very long time I doubted between the size of S,M read the comments, contacted the store. The seller recommended the size m, but I worried that in the chest all the same will be large, and ordered S. on my parameters 92/77/96 came up size s. The size of the bodice is 75 V. I am very happy