SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
She is just beautiful, I feel like a fairy, as in a fairy tale, in life even better than in the photo, I advise to buy
In the principle of Namana, nooooo is very mad that the black part goes up, I constantly have to correct, I took on the size of my own and the village is perfectly, not short too long. & GE; _^
Very beautiful blouse, in the grid, ventilated
The shirt is great, it looks even better when you put it on. The material is quite thin, so you have to be careful when handling it. I ordered size S, even though my bust size is a bit bigger, and as expected it doesn't fit ideally around that area, but that was entirely expected. It still looks very good, it's not noticeable. The shirt came in about 2 weeks. All in all, I'm very satisfied and I recommend getting it.
It’s a little more thinner than I expected but I love it! It’s so pretty
It slays
High quality jacket, very soft. The parameters 87/60/89 took M. Fit perfectly. Only if the big breasts, black top, which on the jacket, will be a little higher and perhaps the chest will fall out. Kazakhstan month came, pretty quickly. I happy
Pretty. S took its M, not regret. But the thread пуками everywhere. Let down the screen of TT;)
Good looks, and fabric. It's pretty quickly.
It’s a really cute mesh shirt. But beware my boobs kept playing peak-a-boo with me!! Don’t party with it <3
Fell in love with this top! Soft, mesh for summer is perfect. The material is very nice. But if you wear it without dropping your shoulders, then you will fix how the elastic band presses, and if you raise your hands up, then everyone will see your Titi as it is. But if you do not raise your hands or wear dropping your shoulders will be cool!
This product is very nice. It rides up just a little bit but it still looks fabulous.
It fits a little weird around the chest area, since i have a small chest it doesnt stay under it but overall it looks very nice. The fabric is good for the price and it looks adorable. pretty fast shipping too.
overall it's alright
this item is really nice and pretty. but I highly recommend to get one size bigger , I got M and its short on the chance area so I have to wear black top under it and not another color if I want it to blend. but overall it's a good item ☺
Very pretty
perfect
this shirt looks exactly like the pic but i don’t like the style or how it fits me
I actually really like the fabric, it feels comfortable and doesn’t bother me which is cool cause I have sensory issues. It does rise up and expose my tatas from time to time if I’m not careful tho. btw follow my ig @spaceaunti <3
Great comfort and very beautiful. The product complies with the description, be careful to take at least two sizes above!
Nice shirt!
I love it!! It’s perfect and it came so early thank you so much<33
To the quality there are no complaints, but the black part of the blouse begins to rise very high and the boobs are visible. i will wear it under the dress with straps
This top is so pretty! I was really impressed by the quality and the sizing was very accurate! Thank you! <3
very beautifull