We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The coat has pocket or clip as shown in photos and videos. Is good quality
My sister loved the coat!
The coat is good quality, lined and looks visually with photo and description but expected be thicker.
Very good this coat. Like, I recommend.
Arrived super fast, is just wonderful, warm plush is excellent, lined inside the size was absolutely right. Loved
FK not satisfied with the PQ ordered B Ranco (white) came beige. And TB thought was thicker! More is warm.
Light coat thin good fast delivery
Defective inqualitatively sewn bullshit
Thin fabric. Without pockets and without a button.
Amazing? I love it
Delivery is long. The goods are excellent. Synthetics. Very light and warm. Let's go coils. But they are not visible because everything is so textured and fluffy. The price is a penny compared to what we have. I took it on shooting and wear it myself. In the photo on the girl 15 years old 160 height, weight 50 kg I myself 156 60 kg on me also excellent. By the way, it does not stretch badly!
very nice the color is not so good
Fast delivery
Super gift coat had him thicken expected aar happy note
Same as picture very nice and warm
Pity a knot but beautiful coat
Is too light weight
Come in 1 month and a half. Satisfied. Recommend
Kind of normal. Thin ..
The only thing that this is not winter but most likely autumn And so I recommend cool
Garna legend shubka, not Zimova, ale tugé m 'yaka and priymna, rosemir reviews, none of them.
love it. it light but very warm.
It's less quality than what you see in the photo
just like the picture, worth the price, love to wear it with my white boots
Delivery pts fast, all as in the description, easy not thick on warm weather, color beautiful size on s took L norms, there is a thin lining I liked, thanks