SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Never wore a fur coat. I thought it was time. But I love only artificial. Found this first on the ozone, but there is more expensive by 1.5 times. I went to Ali, read reviews, I thought for a long time with the size. I wear 48-50 myself, I ordered XXL. I went from and to, even a little more. Quality is good. I thought that it would be very thin, but no, it goes with a lining, most likely to-20 I can quite wear it with a sweatshirt) Thank you so much! Delivered all on time and quality chic!)
A beautiful fur coat, came in about three weeks) warm, I think to-10 under a warm sweater will be just right. the quality is excellent, the seams are even, nothing does
Shubka for 5 points) very soft, the seams are good, at its 44-46 ordered L, sat down well, like an oversize a little, it is necessary to slightly to slightly purchase is completely satisfied, to Chelyabinsk reached 20 days
The fur coat is very good, the quality and sewing, only here hooks are very sewn. We have to do another hook on top. At its m took L, just right, free.
Fur coat is good, soft, pleasant. It is very comfortable in it. My parameters are 93/72/97, height 164. I ordered a larger size. I wear S,M. If I ordered a smaller size, the sleeves would be short for my height. And in width wide.) someone wrote that every time the fastening comes out of the loops. each unfastened .. I thought so at first, too, but! You need to press strongly, before clicking and nothing will go out!
Great fur coat. With the size guessed, reading reviews took more. Color as in the photo. In warm weather, perfect, -12 did not freeze, a warm jacket and forward! And with a belt and without a belt sits perfectly! Soft, plush, very pleasant to the touch, does not crumple. Sewn well, all seams are even! I would have taken this, only red! I guess so. Very satisfied with the purchase! Recommend!
Fur coat of a pleasant peach shade. Light, thin. I don't know about the warmth. I'll check. Fur fluffy, but not straight plush, as in the photo. In the photo, it looks thicker and heavier than it really is. But sewn super neat! None of the thread does not stick out, the seams are even, good lining. There's no smell. Hooks are tight and latch well. For 2600 a very cool thing! Definitely, I recommend a fur coat! The store is responsive, answered all questions, helped with color and size. took on its S size m. I wanted a small oversize. As it sits happy. The sleeve is not short. From the minuses I will note that the hooks are sewn far. Therefore, the edge of the side goes away if the fur coat is fastened. We need to change them closer to the edge.
The fur coat came quickly. For such money just fire. Soft. I advise everyone.
Delivery month. Nice coat. Thank you.
I am very satisfied ! amazing product. soft, warm, beautiful color, soft. the order came to slovakia in 3 weeks. 18.12 ordered and 5.1 delivered. I recommend this store. I bought xl at 80kg / 165cm. very good. thank you. I love it!
As in the photo, I like it) height 177 size m took, sleeves the very time and width) thanks) for such a price fire!!!! They are on the gardener p.11-15 k are such))
Thank u! Fur coat class. Really warm, but in windless weather. I went in it at-17, the weather application showed a feeling at-24. There was at-24, too, did not freeze. But I had a light turtleneck, a warm hat, a scarf and tights under the trousers)))). I live in the Arkhangelsk region on the White Sea. Without wind in it is excellent, but when the wind, the fur coat will think. The fur coat itself came quickly. I ordered it on December 21. Delivery was planned on January 14, but already on the 3rd I took it. Very fast! Fur at the fur coat slightly climbs. I hope it's temporary. It itself is soft, pleasant, light. I took the size L on My 42. My height is 170, the length of the coat is 102 cm, just below the knee. The length of the sleeve is 61 cm. There are pockets, but not very deep. The fastened form is slightly visible hooks
Very cool fur coat. My height is 153 cm. size L approached. Recommend
The fur coat is very cool, warm, in-10 did not freeze. Worth your money definitely!
To Tyumen for a long time in 7 days, mega quickly! Shubka class, soft and beautiful
On the winter! Garna shubka) ale thought, shcho with Bude Mensha in the house. For me here with yak M! I wear zizvichai HS. Dobré, shcho did not take m (according to the acts of the reviews) wanted a bi-menche in the obimii, ale yakshchto, then at Duge Chekal)
Good for your money, warm. Minus-crumpled
Fur coat fire. Was delivered to perm in 16 days. At its size m height 174 took XL turned out oversize and sleeves of normal length. It was a little crumpled, but on the hanger for a couple of days it was ironed. Photo attached later
Happy as an elephant. She steamed it off in the snow. The color is very beautiful. No cheap shine.
Excellent looks, even steam is not necessary, got from the package, the Palm raised the pile and everything, looks like in the picture. Quite warm, with a sweater and in-13 can be worn. My parameters are height 164, weight 52 kg, OG 86, OT 65, OB 92. I ordered the size M, the village is perfect, the oversize, as I wanted.
The purchase is very satisfied, the store advised the size according to my standards and he Many thanks, the fur coat is lovely, it looks not cheap, the only... hooks need to be to be
Great fur coat
I wear a sweater, even a pri-19. Height 157 cm, wear 44 size, took M.
This fur coat is just delight) I'm very happy! Reached very quickly, weeks for 2! Similar in bulk from 10 K
Super fur coat, to-15 heat, very soft, looks expensive, the only remark You need two hooks to make on top and bottom, and so super, I recommend. Size took LNA my size 44-46size, very free Came in exactly one month