We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very long shipment, on the 11th day sent, wrote several times to the store, answers quickly, wrote something like that very popular goods, it is necessary to wait. Having read the reviews ordered the wrong size, my parameters og 84, OT 70, the size L to me is large (apparently to whom on my parameters came up the size L-fans fans fans even with a sweatshirt, hoodie, collects on the back is not beautiful! The seller's table is correct, the only sleeve is 2 cm smaller than in the table. All the tags are in place, the smell is unpleasant a little present, soft, pleasant to the touch. I would order a correct size, I would go and be happy! And now I do not know where to put it!
Quality is the highest class! Tags on the spot, the smell of a new thing from the store, pleasant). With the size of a complete failure. I read reviews, ordered for my 40-42 size (80-60-90) L to fit the sweatshirt. Two times you can turn me into this size. I gave my mother, she has 48 size, she is good, not in the guise. The style of the jacket does not imply a strong oversize, it goes along the hips, and if the size is too large, when fastened, the folds on the back. In front looks nothing, and behind the complete nightmare. I will order myself in the amount of s more. I attach a photo of myself and my mother.
As many people wrote, the jacket is soft, high-quality, but with a light unpleasant smell. Usually I wear XS-s, took M, but it was possible probably s. It will also fit a warm sweater. On the growth of 158 sleeves are long and behind in the buttoned form a little collected bag, a frequent problem with low growth. But in general, the jacket is excellent) came with the tags Zara
One of the most successful purchases on Ali! Awesome jacket for your money! Looks like natural skin, expensive. Soft, pleasant. Does not shine. Pockets, locks-all neat. Stitched soundly (without sticking threads) with a Zara tag. The most important plus jackets-landing! I just moved 1000 models with such a fit, so that it was slightly free, but on the waist. It is convenient to wear both with jeans, and with dresses (skirts).