SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice bra. On the volume under the breast 80-85 and the size of the breast B took 36-80. The Cup is good, but in volume it sits tightly, I would like more freely. For size B and 80, take a larger size.
Wonderful goods. Polite store. fast delivery. The purchase is very satisfied. Thank you seller! I recommend!!!)))
Size 75b sat down as it should, the quality is excellent, especially for such a price! To buy I recommend, everything is super!
Came up. Recommend.
Not bad for such a price bra. On bones. No push-up. On the OPG/og-88/98 came up. But in the volume under the breast I would like a little more (fastened to the most extreme clasp). It is better to take, probably, a larger size. The cups came well.
Size went. Lace was slightly different. It fits well to the chest
Fast. Size fits. My wife is happy. To the touch the material is nice and looks sexy
All as in the photo the size approached
The product is excellent, but did not fit the size. Opened the dispute, the store returned the money. Recommend.
All is Well size approached. thanks
Simpotichny, well sits, exactly as in the picture.
The goods received faster than expected, the quality of the bra is good, pleasant to the body, the size matches
I liked, the size matches, inside 2/3 cotton liner on top fixed, bottom sewn well, lace stretch... I have 85 in I highly advise)))
Sewing terrible. Before that I took from another store, there is a quality product, and here the sewing hand does not from where to grow. Shorter than the dog.
Beautiful, gentle, pleasant.
On full chest sits well, up lace thin.
On OG 106 under 89, what you need size
The bra is excellent, the quality is good, in volume it came and the breast is used to it, but it's not critical now sell additional hooks, I recommend the store, with.
Excellent Products-very well packed-I indicate
A good bra, corresponds to the description.
A good bust for this money. A little pricked, the label cut off... In size.
Size fits. Well sits
Excellent very serious store