SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Perfect and very beautiful excellent product.
For this money is gorgeous. I have a volume under my chest 83 and a cup of B, 36 V sat perfectly. Threads do not stick out, the quality is good, the chest holds, I will order even in a different color.
Nice bra, size is really. Thank you, store!
Size corresponds to the, the quality is good, parcel not monitored
Order come in 2 weeks sew quality slightly too big. Did not communicate with
In size, even a little more. Stretches much chest does not hold the whole armpits.
Bra-a blast! Very good. Thank you.
Why do Chinese people do better and cheaper than the Belarusian милавица? Bra, wife happy and I'm satisfied.
Delivery 15 days to the point of delivery sdek. The bodice is like, the photo. The 85 Sun took 90c-fit perfectly. Cup shape is round, and slightly elongated. Let's see, how long will hold and not the bone-usually it "disease" Chinese bodices.
Beautiful bra, soft body, do not stick out, delivery very quickly-in SF less, than 2 weeks. Size a declaration did not communicate with. Will definitely каказывать yet.
The store did not communicate quite and long neotpravlyal order
Second time. all match the description. Thanks to the store. Goods come quickly
Fits the description of the size as the table. The quality is excellent
With Edna thought let da Kazha-a perfect location. Accurate size, brza shipping, изгодна price. Vednaga si porchvam Osche nyakolko.
Bra מצויינת only שהברזל set off a little side. Once שתיקנתי is made למושלמת. Comfortable ותומכת.
Delicate lace many Tochal thread
Because of the war in my country Ukraine, could not receive goods. Left in other safer region. When she returned and wanted to get the parcel, then she was brought back to the store. I dispute the refund. The site says that the debate is closed. But the money I received. Hope the honesty and integrity of the seller.
Very beautiful
Seller advised me about the size and I’m really satisfied with my purchase and communication with store the product is beautiful thanks dear seller
Bra not very. The cups came, the volume-no, centimeters 10. color match. Foam a bit.
The order went quickly. The size approached. Sits well. Im happy
I did not come to the goods and open a dispute do not return money
Doručenie rýchle 14 dní, sedí pekne for veľkosť, trošku nesymetricky výstuha košíkov
Bra Super! Neatly sewn. The color corresponds as in the photo. Thank you store. Recommend!
This model is ordered not the first time, but took from another store, it suits me well. Shipping fast.