SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Swimsuit went to Ukraine for less than a month. Polit well, the threads do not stick out, the fabric is looking good (as in our stores sell), the melting inside has a white lining. A little bit of a cup, gesnachitnno. For such money just super.
Fast delivery. I glad with this purchase. Bright swimming suit.
In Ukraine, the swimsuit was bought by the city, priyshov on the new poshtu, yakyust is good! A small push-up in the bust, panties handle with 'Ulcers. Kolir yaskraviy yak on Ioto! I'm selling it!
Very nice bikini. It's perfect. I ordered L. The top part is just right.
Great swimsuit! The size approached, the volume only need to be reduced, but these are my individual features of the figure. I will order a different color!
Купальник просто супер и цвет и фасон соответствуют описанию . Но размер L, который заказала я, оказался мал в верхней части. Ношу бюст 80 С, в этом размере максимально 2 размер, при объёме 80-85см. Придётся заказывать второй такой же купальник но на размер больше. ОБ102 см трусики как раз и ещё можно регульравать
Super swimsuit, I take not the first time, the colors are bright, the panties are adjustable. Very successful model
Arrived super fast, the quality is excellent, in size
Swimsuit came in 3 weeks. Very beautiful and bright. At 42-44 the size approached m. Chest 75b. Hips 97 cm. You can also on a larger size. Recommend.
Swimsuit really liked, came for 2 weeks. But the bust-in the cups is good, but in volume closely, I wear 75 A. Cups are slightly close, I would like a little distance, who has what features of the chest. But if I ordered M, there would be a large and panties are also large, but the quality is really good, I recommend
Отличный яркий купальник. На грудь 90, бёдра 97 размер М отлично подошёл.
Very cool and bright swimsuit. The store sent immediately and reached the swimsuit very quickly, less than 10 days. I'm happy, everything has clearly approached my parameters!
размер L подошёл хорошо, качество ткани хорошее спасибо продавцу до свердловской области дошло за 18 днейй
Swimsuit looks cheap, but since it was bought for 586 rubles, miracles did not wait. On vacation I will not take, noisy, but in the summer at the cottage similar)).
Very bright beautiful swimsuit. came two weeks before ekb. excellent fit for 46 size. Thank you very much.
Chic swimsuit! Bright, the threads do not stick out, there is no smell. Come quickly. In size.
отличный купальник, соответствует описанию и размерной сетке
Swimsuit is excellent, as in the photo. delivery, of course, was long, but the swimsuit is good, quality and beautiful!
быстрая доставка, всё соответствует описанию,качество очень хорошее, но я немного не угадала с размером. На вверх 75B маловато
The goods came quickly, everything is sewn qualitatively, the size corresponds, one but when ordering inattentively ordered the wrong color, in a personal message the store asked to send the yellow instead instead although this one is beautiful.
Fast shipping. Good quality performance. I sat perfectly. Recommend.
Very beautiful swimsuit, at 42-44 took M, 75c small cup, of course, but for such a price is excellent, thank you. Delivery to Peter 3 weeks. Thanks store
пришёл за 2 недели. заказываю третий раз, очень довольна качеством, на теле сидит красиво. Продавца рекомендую.
Super quality, very fast delivery
Хороший купальник.На 46р брала L Идеально! Очень быстрая доставка!