SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast shipping! The quality of the swimsuit pleased. I sat down, in my opinion perfectly. Interesting model, nice coloring. I'll go on vacation with pleasure. I will check the resistance of the paint in the sea
The top part looks great, I have a size 90 and I ordered the M, the bottom part is regular braga.
Описание точное, качество отличное, запаха никакого нет, за эту цену просто супер, в магазине такие же по 2500 висят. Рекомендую,! Прислали быстро!
The quality is excellent, the size went up to 85C
Продавца рекомендую, отправка быстрая, доставлено в течении трех недель. Товар соответствует описанию, яркий, красивый купальник
Beautiful swimsuit. Delivery Sberbank liked :)) everything is fast super, received an order in Sberbank.
Лифчик - размер М - соответствует размеру S,. а плавки М=М, при ходьбе собираются в складки. Швы ровные, материал соответствует описанию.
Отличный качественный купальник, по размеру, быстрая доставка! Спасибо продавцу!
Great swimsuit! Size S ideally approached 88-70-95 (in the most convex places))
August 18 ordered, September 3 received. Swimsuit of excellent quality! The color is bright, as in the promotional photo. On my photo, the color turned out a little dim. On the size 44-46 ordered M. perfectly suited.
Доставка 3 недели, все, как в описании, на ог.84 (под грудью 75 см) лиф оказался великоват в обхвате, чашечки нормальные за счет пушапа. Плавки подошли отлично на об. 91 см, талия 67 см.
The parcel came in 15 days. The store sent the parcel on the day of the order, for which he is very grateful. The swimsuit itself is cool, odorless, without sticking threads, the seams are good even. At the OG 102 a little tight, but the cups are good, the melting sat perfectly, thanks to the strings.
Good swimsuit, clasp. A little stick out threads, but not critical. Seams are all even
Strój jest rewelacyjny. idealnie leży, kolory są intensywne takie jak na zdjęciu, regulowane ramiączka stanika i majtek, poduszki w staniku nie są zbyt duże, dla rozmiaru 75d prawie idealne. Przesyłka przyszła szybciej aniżeli deklarował sprzedawca. Polecam.
качество хорошее, но маломерка. по нашим размерам 44, лиф для неполной 2ки. очень маленький
I'm very satisfied with my order I love it. the color is exactly like described. very quick shipment got it in a week Thank you
купальник не такой яркий, но качество ткани очень хорошее, приятное,лиф красиво сидит, трусы низкая посадка, но покатит
Отличный купальник! качество на высоте! Уже прошел испытание в реке и в море. На 48р сел идеально . Не линяет,цвет не меняет.
Very good swimsuit, the seams are even, sat perfectly size s in my Russian 42. Color matches. Thank you very much store!
Very good swimsuit, sewn perfectly, the size is accurate.
Мама в восторге, брали желтый, оранжевый и розовый, все хорошо сели.
Swimsuit is good, there was a small smell, but washing decided this question) does not shed.
Very beautiful bright swimsuit, pleased with the fast shipment and delivery. I will order in another coloring
Delivery is super fast, two weeks to Moscow. Swimsuit of good quality. On my parameters 92, 72, 90 the top could be taken and more. The bottom is adjusted by the strings, so everything is fine. The color is light khaki, not green, as in the store's photo.
M at 44-46 (75 V) sat perfectly, the color is bright, very beautiful