SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Swimwear are good. on the Russian 46 size perfectly fit the size L. purchase is very satisfied
Great swimsuit! Fully corresponds to the dimensional grid and photo. Quality is good for its price. The only thing, I had to wait a little more than a month. Recommend!
Спасибо, качество хорошее. Цвет яркий, и товар пришёл в СПб, в течении 2-х недель! Всё соответствует, как на фото!
Took the size of L. I wear 46, panties are good, and in the chest I wanted that it would cover more. Butt
The size was selected according to the table in the description, everything coincided. Quality is normal, you can take. Shipping fast.
хороший купальник в желтом цвете, но он для тех, у кого есть грудь. на размер груди 1 или 2, лиф большой в чашке. брала с размер. доставка и двух недель нет.
Товар заказал 15.07 получил 25.07. Размер М соответствует таблице. Купальник отличный. Товар и продавца рекомендую.
Very fast delivery, all as in the description and in the photo
Very bright, beautiful! On the chest 93 cm, the top perfectly sat down, but less is better not to take. Hips 104 cm, the bottom is very well seated. In general, in size!
Купальник классный. Сел очень хорошо. Доставка вовремя. Спасибо продавцу, покупкой довольна
The quality is excellent, the swimsuit is super! 44-46 took M, approached. Very satisfied
A good, beautiful, very bright swimsuit (took yellow), a little did not guess with the size (reading reviews), took more-a little too big. And the fabric and sewing quality are very good. In the bra declared push-up is, panties can be adjusted by strings. With the store did not communicate, delivery to St. Petersburg 2 weeks.
быстрая доставка, l на 44 отлично сел
взяла М и подошло идеально. трусики регулируются по размеру. лиф в самый размер. очень быстро пришёл.
Swimsuit just a bomb! came up perfectly! on my 44 took M! Color bright, colorful! came in two weeks! class! 100% recommend! Thank you store!
соответствует описанию
absolutely gorgeous, perfect fit, size guide spot on
Swimsuit really liked, but the melting sent a friendly color.
Swimsuit is cool, the quality is good, the color is like in the picture. On my OG 105, the top is small (it came very quickly.
купальник по размеру подошёл,цвет не такой насыщенный, как на картинке, качество хорошее
To the Moscow region, delivery of 2,5 weeks to Postamat Pyaterochka. Very convenient! At its 42 size took S. The quality is good, this style has long been looking for, push up, on the sides on the swimming trunks of the tie for regulation, a convenient clasp at the back of the top. Threads do not stick out. On the chest 70 V perfectly suited. Thank you!
Отличный купальник, на размер 48 отлично подошёл XL.
Excellent quality, chic swimsuit, fast delivery, thank you very much to the store, I recommend.
Excellent quality
Swimsuit is simply chic! At 88-70-94 the size of M came up. Many thanks to the store, I will definitely buy from him again.