SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gorgeous!!!
Задавала вопрос, подойдет ли L на грудь 34Е (75Е) с параметры ОГ 100, ОТ 72, ОБ 100. Никто не ответил, я рискнула и заказала. Оказался большим и по ширине, и по длине (рост 168). Очень некрасиво собирался в гармошку. Решила вернуть и заказать М. Возникли проблемы с бесплатным возвратом, почему-то нельзя было открыть спор по такой причине. Долго разбиралась и с поддержкой, и с продавцом. Продавцу - огромное спасибо за помощь, ответы и поддержку. В итоге открыла спор по другой причине, но вернула все равно бесплатно. Жду поступления денег и купальник размера М. Трек отслеживался, отправка за день, доставка 10 дней в Пятерочку.
Swimsuit cool, in size, came quickly.
Отличный купальник на рост 178 подошёл.
Swimsuit-fire! Quality is super!
Swimsuit super, but did not fit the size
Nice colors and good quality fabric
Very fast delivery two weeks to the Krasnodar Territory. Sent fast. Everything corresponds to the quality of Super wife really liked it! Elegant and moderately open! I advise the store!
On the size of 50R and chest 95e .... sat perfectly.
Very beautiful swimsuit! Good quality, looks great. Delivery for a couple of weeks-very worthy! Recommend
On a short trunk a little collected, but not critical. Class!!!
Quality, beautiful swimsuit recommend
Swimsuit cool! At its size og 96 from 67 about 98 came the size of L. Sewn swimsuit competently, hides not the prosperity of the figure. Recommend
Super purchase: Swimsuit class, yak on malyunku, zamovila 27.07-otrimala 06.08. Uncle.
hermoso. Un poco amplio a nivel de la barriga. y las copas que le colocan son muy pequeñas pero es talla perfecta. me queda muy bonito. recomiendo al vendedor
I took L for height 170, the parameters of about 92/70/100 came up perfectly good swimsuit
This is a super swimsuit, the size of L perfectly approached my 46th Russian, height 169 cm.
Just a bomb!! Swimsuit Super, delivery 10 days to Magnitogorsk, order will not regret. My height 166 our 44 size, ordered M sat perfectly!!!
I came quickly. Quality is good.
Swimsuit cool! On my Xs sat well
Просто бомба. На свой 48 размер и 2 размер груди я взяла размер М. И сел отлично!!!!
The colours are horrible, looks like a swimming suit my grandmother will wear. Not recommanded at all. Also almost 3 month to come... nothing good about it...