SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Купальник отличный, в точности как на фото. На 81-66-88 сел как нужно
Swimsuit of high quality. Photo matches. On top 44, and the bottom 46 approached m. There is no clasp on the bustier, so keep it in mind. Wearing is OK. Recommend to buy
Swimsuit super. Fully meets expectations. At 46 RR, 80D approached the r-r l. 12 days delivery
Class swimsuit. Rosemir is exactly in the city. Paint color and shape. Play yakysno. Delivered shvidko.
Swimsuit liked, sewn qualitatively, the seams are even, the fabric is dense, on the parameters 90-70-90 m came up perfectly, nowhere hanging and does not pass, very satisfied
The quality of the fabric and sewing at a high level. I am very pleased. Thank you very much, for such a price and quality. Shipping fast.
It takes little to arrive, the fabric is good quality
Swimsuit is just a bomb! Quality color I'm delighted!
Swimsuit bomb
Swimsuit is good! Size L on the chest girth of 97 perfectly sat down and panties on the hips 102 also approached!
Swimsuit came to Kirov for 2,5 weeks! Quality is super!!! Size M in Russian 46 fits perfectly. Packed in a zipper bag. Definitely to buy!
Beautiful and quality swimsuit. On the parameters 86-62-92 sat well. Definitely worth it to buy it!
Отличное качество! Брать однозначно!
Swimsuit liked, sewn qualitatively, approached and on a very small chest.
Order in MSK arrived in 14 days, all as in the description. the store I recommend.
Swimsuit fire! Quality is super! Sat perfectly, thanks to the store!
Very cool swimsuit, quality fire, I recommend to buy! Seller Super!!! The order came in two weeks, up to Stavropol!!!
The quality is very good, the size approached. Delivery in 5 days
Swimsuit is beautiful, but with the size did not guess, despite the reviews. On my OB 109 and OG 99 (OPG 79) XL was not enough: the melting is quite small, a little crash and landing is low at all. The top of the width is free, but the cups for the chest are too small. I'll leave, I plan to lose weight, but maybe I'll give my sister)
Very good swimsuit, store clever, quickly sent!!!! Suggest to buy
Swimsuit is wonderful, bright. On the parameters 89-74-99 took M. I did not try it. Sewed qualitatively, there are no extra threads. Delivery is very fast.
The product corresponds to the description. At OG 90, OB 98 size m just. Delivery 2 weeks to Belgorod region.
Swimsuit received, it is sewn qualitatively, the color is bright, the size ordered L, came up perfectly. Very satisfied with the purchase!
Большое спасибо продавцу за скоростную доставку! Заказала 12.08 , получила 25.08. Купальник соответсвует фото и размерной сетке. на русс.44- 46 размер М сел идеально!
Купила S, надо было брать м. Сплющивает грудь. А в целом качество купальника огонь! Надо брать ) посылка пришла довольно быстро.