SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, excellent quality and arrived in 1 month in Chile. I totally recommend it. I'm size M, but I pedi L and I'm perfect
Good material, the size approached. Drawing quality
Nice T-shirt.
T-shirt White quality class. But the picture in the photo is light colorful, in real life it is dark and not bright
I ordered xxl for a Mexican l. The print is not metallised but looks good. Neck stitching is not continuous, so it looks a little fragile
The fabric is soft, pleasant to the touch, not smooth. the pattern is not a sticker
In my fiftieth size Russian, I took myself 2XL in quality very soft I doubt that there is cotton, I hope does not sit down after washing
T-shirt made of synthetics, the picture is not as bright as in the photo
Fast Delivery
Corresponds to the size. Synthetic fabric. But the body is pleasant. Colors are not so bright in the picture. But in general, the order is satisfied.
Cool T-shirt! I didn't! The fabric is soft and smooth, not like HB, slightly different colors, the picture is brighter and more beautiful, but still very cool)
gostei
Size in size, on the usual m took too M, and did not lose, synthetic fabric that rolls most likely, delivery was tracked
Shipping fast. Synthetic fabric, as indicated by the producer: polyester. The picture is pale, where in the picture the color is under the gold paint, in reality the yellow-brown. On the parameters 84-62-89 ordered L. The T-shirt came out free as an overseas. In general, not bad for its price.
Quality is good, approached in size, really liked, I recommend.
On og90 from 70 height 170 size XXL sat down as M/L fabric pure synthetics, does not breathe, slightly shines, pleasant to the body. The picture is printed, not a sticker.
Im size UK12, ordered L should go for XL as I like it more loose. Delivery is Quick. Thanks
I liked it. On the size 44-46 came XL. Synthetics, but not nasty, but very pleasant to the body. Advise. Delivery is just under a month.
Beautiful perfect finish, sexy mesh will want more!!!
Not bad.
A good pleasant very inexpensive T-shirt. But the size is more better to take)
Футболка мягкая приятная к телу, на 44 российский размер L сел хорошо, но можно было заказать и побольше, т.к нравится посвободнее
Enjoyed.
MT bonita, o tecido é fino (não é transparente) e fresco, um pouco diferente da foto mas eu amei
Чудовa yakysna T-shirt, rosemirna city of vidrizniaja vid Ukraine's office took a bigger rosemir. All children all