SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
This very cute, the fabric is super soft and I arrive very fast
Fine fabric and pattern matte, not as pretty as pictured.
Parfait
Футболка – синтетика, хлопка нет. Но к телу довольно-таки приятная. Надеюсь, что отстирываться хотя бы будет всё хорошо)) очень сильно маломерит, взяла максимальный размер из предложенных – это наш 44 – 46. Доставка около трёх недель. Думаю, что своих денег стоит
Very pleasant fabric to the touch and appearance, soft, does not crumple much. The picture is bright. I read about malomerity at 46 Rus. Ordered XXL, it would be possible and XL. very free turned out.
Colors are paler than in pictures
The picture on the T-shirt is exactly matched, and the T-shirt itself is not. I expected that the sleeve will be more free and you can make a lapel as in the photo of the store. The size also does not match. At 46R I ordered 2 xx and it turned out almost in the butt.
Shirt arrived on schedule, fabric very good. Right size for me, have 1,70 and 68 kg and shirt L was great. Buy more for sure.
качество синтетика, цвет больше молочный, чем белый, рисунок не такой чёткий и яркий как на фото продавца. в целом на свою цену тянет. доставка быстрая, в постомат возле дома.
Товар пришёл в Новосибирск за три недели. Упакован хорошо. Всё соответствует описанию. С продавцом не связывались, т.к. не было необходимости. Всё прошито хорошо. ткань синтетика
Good football for its price. Synthetic fabric. The first wash stood.
Seventh store
T-shirt came of excellent quality, clearly as in the photo.
Synthetic fabric, threads stick out but you can trim the seams as a whole even, for 300 rubles will go
The fabric is pleasant, but the drawing is not as clear as in the photo
The parcel came very quickly, the fabric is soft and pleasant synthetics
Very beautiful good T-shirt, only a little too small. Thanks store
Material comfortable to hold. Wzięłam size L and usually stretcher S/M and was just in time. But XL would be little looser and lowcut together such wezmę. Is the difference in colors, have be pink and is brown. In navy blue Tez light difference but looks like it juz better
With the size guessed. T-shirt is very pleasant to the body, soft and elastic. I do not know what will happen to her after washing, let's see. And so the goods are good for their price.
T-shirt is soft, elastic! Size fits.
Light summer T-shirt. At 46 Russian size came XXL
Bardzoładny printing, fast shipping, slick and nieoddychający material. In several places visible yarn
All right, thanks.
T-shirt came quickly, the fabric is soft, synthetics. Recommend
T-shirts are cool. The material resembles viscose, very pleasant to the body. Size L is small, on my Xs sits a little freely, but not an oversize. The quality of the print is excellent, the pattern is bright and clear.