We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hoodie cool and very warm suitable for cold autumn and wear under the jacket in winter, the only negative is a small hood, but it's not critical to Togliatti for 2 weeks. Parameters OG 76 from 62 about 86 height 169 weight 47. The order was satisfied!
Came to Minsk for 16 days! Quickly, I'm happy)
Very cool blouse, it is better to order the largest size if you need an oversize
Pleasant soft sweatshirt with a hood, behind there is an inscription. I liked the quality. It's on time.
I wear the size S, I bought L for the effect of oversize, but it turned out the size in size. To sweatshirt looked more voluminous as on the main photo, you need to buy XXL. Came the goods for a week
Excellent sweatshirt, on a dense fleece, I like everything!
100% man i finally havr my own sweater to wear during the winter. and yes the material's thickkkkk. good for the winter.
I ordered a large size 2XL, I wanted it to be straight oversize, but they themselves are small, but the village is normal, came with fleece, although there was no fleece in the description.
Quality is super, warm, looks great
Height 175 size XL like or 2x This is an awesome jacket! very warm (on fleece) and quality, take and become American Girl The hood is small, butt, but nothing The jacket is high, for the winter the most it
Delivery to Odessa took 2,5 weeks. Under the current military situation, this is as fast as possible. At its S took the size M, it was possible and more. Sits volume. But who loves the oversize, take two sizes larger than your own. My height is 168.
I was quite comfortable. But I thought that I was not so warm. And she's straight with a fleece.
Very cool on me M
Warm, soft, large hood. With the store did not communicate, the goods came to the city of Penza before the deadline.
Cool jacket. Dense heavy material. Qualitatively made. The color is bright, beautiful. On the parameters 88-64-90 village oversize. No more.
The jacket is cool, brought straight home by Courier
The sweatshirt came a week earlier, which is very pleasing. I was afraid to order the largest size, I ordered XL. You can order the biggest!! My height 165 cm weight is approximately 51 kg. Sits slightly oversize. The store answered all my questions. Packed in a beautiful zip bag. Hoodie quality, the material inside resembles fleece, but very pleasant to the body, although in the description there was cotton (I think it is). You can write to me on all questions in TG: alixxgr I hope my feedback was useful to you)
Top hoodie, it's dense. For the winter the most it
Very good quality hoodie, I really like the style, so pretty, very comfortable to wear, also suitable for winter, great!
Quite a nice hoodie, it's not clear why I came with a fleece, and the size of course is not an oversize, it's not ordinary, and it's sad of course.
The package was sent very fast, the clothes are very comfortable to wear, pure cotton, no pilling, the quality is very good, loose size, I like it very much
This dress is great, I am 161CM tall and weigh 49KG, the size M is very suitable, the fabric feels super comfortable, recommend recommend
The quality is good, the threads do not stick out. Just what you need for summer evenings. Sits an oversize, but a little wrong as in the photo, due to the fact that the lining is cotton.
A particularly good-looking sweater, the quality is also super good, the fabric is soft to the touch, very comfortable to wear, and the thickness is OK, a sweater suitable for spring and autumn, I love it! Recommend to everyone,