We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like in the photos, there are some threads of seams that exceeds but they are visible that if we really pay attention otherwise everything is perfect! I recommend thoroughly and arrive bcp faster than expected
I join the praised reviews on this jacket. The quality is excellent. The length of the hand 57 sleeve size L is a little on the verge. Slightly short. Could be 1,5 cm add. There are no complaints about everything else. Corresponds to the store's photo and in other reviews
Love it! The quality is present nothing to complain about, it's the same as in the photos
Very good nothing to say
Perfect size, impeccable I recommend
Canoooon like that of Zara, delivery 10 days really everything is perfect
I really like the jacket it's just that it took a lot of time to come otherwise it's cool
Super good quality. I took my usual size and she is very good
Very good as in the picture! Delivered in 10 days
As in the picture
Very nice jacket, arrived in 14 days but it does not matter.
I like but not too mdrrr
Cool second order
Very beautiful the sleeves are short enough but took your size I hesitated between L and M in the end I took M it's perfect go