We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrive not even a week in Paris! She's hot! Me Jsui lean and it's neither too wide nor too much that's what. On the other hand the sleeves are short huh there is not to make crevards of fabrics but good trql
Super beautiful 2 3 plush after I have not worn fast delivery yet
Super fast shipping, oversize so take your size. Keep warm, no more wires. Short top
The product came in 3 weeks, the jacket fully corresponds to the description. Quality is good. Good store. Recommend
A small black task in the middle but it goes
At the top awesome awesome perdect I love I love it size very well.
Parfaite
super
definetly size down or get ur regular size, its really oversized and puffed, great jacket :)
Too good!! The same as at bershka and the quality it is really good! Oversize and she is warm enough and she arrived in a week not even!
The jacket is just a class, very davolna, at its 50 size, took L, the jacket is free, in Kazakhstan in the city of Almaty went almost two months
Perfect thank you
Perfect thank you
The jacket is beautiful. The quality is good
Delighted with my purchase! Short! More or less hot! You can take it without problem!
Beautiful size very well I highly recommend fast delivery I like a lot
Absolutely beautiful
Love love loved it
Satisfied I took L and I did well I recommend you
Very good article deliver quickly I validate
The jacket is just beautiful team
I really like the store responds quickly and expedis quickly I order it on December 23 I received it on January 5 quite long but passable if for now nothing to complain enough short sleeve but sava and with pocket
No I never have you at this store because it's a big fraud