SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and quality! thank you!
The swimsuit itself is excellent. The quality is good, all as in the picture. But on the wieless looks sucks) although on the photo I thought that it would be normal. On the middle chest will be super! On the big one, too, will not fit
Everything is super. I sat perfectly. Height 164 weight 54
Swimsuit on the chest up to 2 sizes are most likely. It turned out to be small og 100. There are no complaints about quality, an excellent swimsuit!
Perfect swimsuit, consistent with pictures, pritenzy, quality excellent, nothing sticks out some advantages, thank you for the goods!
10/10 75v hips 102 size M fine
I’m inlove with this swimsuit !!!!
Cool, briefs stretch, weight 57
Is very nice But M is a S
Quality is good, but my chest so let's say "is planted"-so that Cup no steel right (
Swimsuit awesome, quality excellent, very beautiful, like the picture! Recommend!
Swimsuit Super Cool, color a space, but that's the shorts is very much thread, some of which, if otrezhesh, disperse the joints (reached 11 days!!!!
Good swimsuit, came after 7 days
Bottom is great, but top is loose
Girls swimsuit балдёжный
Color is not as bright as the picture. Thread, inserted into the bust a little strange, sorry no hooks Britel, just want their pattern make the back. So cool, fit well. Chest 2 + wi ll look great, for my Cup bolshevat.
Ugly inserts in the bra can be seen as through 1 layer of fabric shines through the silhouette of the liners. So in general, not bad, you have to pull them out and sew them. Swimsuit is white. Sits well size s. 1300 rubles sorry for what you need to fix
Very cool, the color is a little different, but this one is even better) on a small chest just a fairy tale
Order came quickly. To become a beautiful bikini, I have big chest, the bikini not so good. Supports the bosom not. Is more suitable for small bosom. Push up is light on the bikini shape customized, but is round, the you unfortunately also.
Swimsuit top, sexy and well sits. Although usually I'm small or debilna
Super swimsuit! I bought similar in the store, but it was not that. This quality is chic. I recommend) took the size M-height 167, weight 57 kg, OG 90, OB 94
Chic swimsuit, even better than in the photo! Sits perfectly, on the parameters 87/60/90 s sat perfectly!!! landing panties medium, excellent!!! Brazilian panties)