SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My parameters: OG (chest girth)-100; from (waist circumference)-69(70); about (hip circumference)-100. Size L ideally sat, not small (does not pull madly) and is not great (will not fall off, as in many people happens;)
Great swimsuit! For tanning is perfect, it sits effectively. In the water does not slip. With active socks did not break. One minus-when washing is dyed, but there is that fabric, one-two and dressed, into the hand is soldered. Asked to send quickly, sent for a long time. The track was tracked to customs, afraid that it would not come during, but I had time to rest, on the last day.
Very thin fabric, almost shines through. Quality is not very
It is very small to be size L): and the quality is not very good but with reference to the price is OK
Excellent swimsuit, for 200₽.. Came in 2 weeks, the size is universal, the strings can be adjusted, the color is bright and juicy!
good fabric, very accurate. I love it!
This swimsuit sits well, sewing is also good, the quality of the synthetic fabric itself, but the price corresponds to that. Therefore I recommend the store and the goods.
Model is equal to the photo wing, only the fabric is thinner, it brings lining but not protective sponges, good seams, and the color is clearer
For its cost, the swimsuit is super! Straight mini bikini) good quality, the thread does not stick out, there is no smell. As a gift put a rubber band, very cute) with delivery there were small problems, but it's not the fault of the store!
Very prickly. without liners. take two sizes more very small, I wear the size of C-M ordered XL and then too small. the bright color came quickly.
Excelente estado, se demoro un poco en llegar pero excelente calidad
Love it so muuuuuch.(S,Pink)Also, I will order the white one .
Swimsuit came two weeks before Ukraine. The color is bright and saturated, the material is interesting, something even matte. I sat on the figure perfectly at 85-59-87, took S. The only thing that, on panties, the fabric is thin enough and Super all fits in front: O I will sew inside the fabric. And so everything is super! :) As a gift put a cute rubber band: Z the parcel came with orders from other stores, which is very convenient! I recommend <3
Love him! It's just like in the beautiful photo the color flour. Shipping in 15 days. Very happy. Thank you
соответствует описанию продавца. простой, пошит аккуратно, цвет яркий
Swimwear are just sexy, the color is saturated, thin swimsuits.
Swimsuit just fire, the size is perfect. I took L on chest 93 and hips 104. The quality is fine, the lining is not visible, there are no threads, everything is sewn perfectly. Be sure to order in other colors, I'm really very happy with this purchase
At the declared value is quite consistent, what to expect from 300 rubles. Yes, thin fabric and ties, but for tanning-top. By the way, the size range is the same, most likely, because I ordered L, 42 Russian villages as it should.
Thanks for gift to store
Nicho Taki swimsuit