We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i acc love this hoodie sm. the materials soft and not exactly stretchy but it stretches, the zipper does seem a little cheap but it works fine. the star and colour r accurate too. the fabric does seem like the type to gather a bunch of lint balls after throwing in the wash so id rec hand washing or something. came in like 2 weeks
As expected, the star is a bit slim though but overall I’m satisfied. Fits loose for a dress size 4 US with a b/c cup chest
うすい but if you were a beer And the which was in ちょくちょく
its good but color is darker
The quality is questionable at first lol but it’s actually really comfortable and cute
It’s literally so cute the material is as expected very soft and comfortable it isn’t like an awkward fit either it fits me perfectly and has the right amount of baggy I love and def recommend!!! Came in about 2 weeks
Great quality!! A little more green than shown in the picture but it came quicker than expected and the jacket wasnt thin at all.
The hoodies are perfect.
Stylish and well-made.
Very bug but comfortable and feels soft, I would recommend to size down
PERFECTT, order medium and it was perfectly oversized. I’m 5’2 1/2, if your thinking of ordering, order m or L for the oversized look. Only problem was the zipper was poorly made.
This is such a nice looking zip up. It is thick and wears a bit like a jacket. It is great for petite frame and the quality is outstanding.
So comfortable, love the style
Fit is great
the color was like an olive green which i’m glad bcz i didn’t want a bright green sweater. the star is also sewn on and super cute. it’s a bit oversized but i don’t mind. the material is what i was expecting which is that she in sweater material if you’ve ever felt it. the inside is super soft and the zippers are a little hard to use