Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered august 11th and it came august 23rd
The jacket is cool. There were threads, but this can be cut. In general, good, for autumn, because very warm
Super soft material and actually much better quality than anticipated- i got size M and it fits a perfect oversized on me and im 108lb, 64in. uhh heres pics so i get points pls upvote
it’s actually the same, i’d recommend ordering one size bigger if u want it to be oversized
This is by far, the absolute best hoodie I’ve ever owned. Perfect fit, and so comfortable I want to sleep in it! Top quality!
very cute, just like the picture. it’s just like the picture but the material is very fleecey so it’s not super great quality but it’s nice nonetheless.
awesome, but the strings were coming out like everywhere
The fit is just how I like it and it is so soft
very warm and soft
It came just like the picture if fluffy inside to keep you warm in the cold oversized since I ordered in a (XL) perfect material 100% recommend
It was perfect !! If you want it to be kinda oversized u recommend getting one size up from ur size
ordered aug 1, came aug 13 :)
more darker then I expect but cute!
Great inexpensive sweater for lounging around the house. Color is nice, material is SUPER soft, for $11 it's a no brainer.
its really good and comfortable good Quality
This sweatshirt is amazing! It’s comfortable! It’s thick! AND you can dress it up or down!
Very cute zip up! Actually pretty thick, and is very soft inside. I recommend.
Perfect exactly what I was hoping for
I definitely would recommend!
It is soft inside it’s amazing to wear in the cold
Proved to be too big for me but I found it a good home. My friend wears it almost everyday and says
It’s great. I think I ordered a medium which is perfect for me.
Perfect for the fall and early winter. Fits great. I’ll probably buy it another colors
This sweatshirt is heavier than I expected, very soft, and seems of good quality. The only complaint I have is that it is cut a bit shorter than I prefer.
Obsessed! So cute, so comfy, and just perfect fitting for the size I ordered. I got an oversized size and it fits just how I wanted. Wear this everyday!!