Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is necessary to take on a larger size
3 weeks before Peter. on my 44th perfectly approached their 45th. Thanks for the extra insoles. Recommend
Received the product without changes all BLZ, I recommend everyone to buy this store it and 100% positive can trust.
Very beautiful, lighter shoe. I have very narrow feet, nevertheless fits the shoe very well. Usually I wear 42, here is 43 after the size table just right for me. The shoe is after's days with Hermes has been delivered.
It arrived very quickly, the size is fine that I ordered, but in one shoe something is uncomfortable for the foot
Croses delivered earlier than the term in just 2 weeks that prlus. 45th size came up perfectly on my paw just right. The quality itself is naturally not super but will come down + in the kit put semi-artopedic insoles, in general, and as a whole I'm happy with the speeds to walk to walk
great sneakers trying to see how long they last
When opening the parcel, there was a strong smell. I wear a week, there is no smell. Light, not quite comfortable, the sole is thin. And in general, not bad for this money.
I bought 2 pairs. Sneakers are comfortable. Previously bought 45-free, now 44 to Russian 43 with an additional insole is excellent. The store put additional insoles. For the summer, excellent sneakers. For the season is exactly enough.
Excellent product, and came really fast! I recommend both the product and the store.
quick shipping, nice quality, right sizes,I'm happy
They are there nodded not by children's pumped as usual our favorite transportation Mail loves our things to throw all the rules recommend the store take the factory China
wish the shoes heel wasn't so high in the back/heel of the shoe putting all the pressure on your toes
The goods received, all as in the description, the size approached.
Arrived in excellent condition I'm happy with my purchase
Light and comfortable
Cute sneakers, the child is happy, thank you!
All OK! Corresponds to the description! At 42 ordered 43 size, there is a small stock! Product and store recommend!
Thank you, quality sneakers!
Shoes exactly as describe; would definitely purchase from again.
Shipping days. Description or picture like so quality and up to does. Price contrast clogs to carry on the good shows. Size is 42L light used 265 (South Korea) love is estimated as harness.
I'm very satisfied with product and delivery.
Very good quality sneakers, pretty comfortable and bigger than I thought, I got perfect
Super comfy !
Quite decent for this money. You need to take a larger size.