We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sorry I accidentally ordered the wrong size. Beautiful hoodie. Well made. Returning and ordering correct size.
The hoodie is comfortable and great for casual dressing. It is easy to pull over. It is soft and warm while not being too thick.
Awesome find! Never expected it to be as good as this! So soft and cozy.
I love the color and it pairs well with so many things. The quality for the value is perfect! I highly recommend.
I love the zip up hoodie I recommend 100%.
Comfortable wearing around the house and on small errands outside the home.
I use this sweatshirt to wear under my shackets. Light weight enough it doesn’t make me too hot.
Pretty obsessed w this hoodie. I ordered in white.. received then ordered blue. Received now ordering black.
Nice fit , super soft. Well made!
On height 183 took the size of 2XL, but the jacket was small. The quality did not satisfy me either. The material is soft, but thin. The money was immediately returned the next day, so I put 5 stars.
Lightweight and sooo soft. I bought this for traveling. A perfect layering piece & great airplane cover up.
This sweatshirt is so comfortable and fits true to size. I will order the other color as well. A girl can never have too many sweatshirts <3
So soft and comfortable
It was great quality and I was very pleased with how comfortable and affordable it was. Very cute design.
This hoodie is one of the best hoodies I’ve had. It’s soft, comfortable, fits just right and perfect for any casual event. I ordered a large. Great fit! Easy care too!
Nice quality and material. Very flattering for plus size girls. I'm ordering more for sure!
I'm in the kitchen with my bro and we're faking shit One package here is this, another package to that You're not raping what you 've been living -- you're talking. So that's normal, the length thought will be more. but the norms
Stylish, soft, comfortable!! Would definitely but again.
Super cute, nice soft material, quality garmet. Fits well, color in Tye Dye is as pictured. Will definitely buy anotherproduct!
It’s very well made, the inside is soft, and the design is wonderful.
Very good product, cheap and fast shipping, Thank you very much.
Decided to change the color. Thank you very much for agreeing to my request! I got this for my boyfriend, he lovessss it! Thinking about getting another from this brand. Thank you!
This is a great hoodie at a great price! Soft and cozy and the fit is perfect! This is one of those items everyone should have in their closet!
This jacket is warm and comfy.
Good, really soft but a different material than I was expecting