We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots quality is very good. It's all about them already. On a very narrow leg 24 cm 38 Chinese size was wide all the same and there is an additional place ahead of the toe. Now I would buy 37 size for myself. As the girls wrote, you have to buy an insole. It might be better. For me, the sole is heavy, you have to get used to it. It seems to me that in these boots I sink like an elephant. Bought with coupons for 4330, now they cost 8 thousand Girls, how to live without Alika!
On the Russian 39,5 took 12, on the foot came up perfectly, there is a little place for a warm toe, but in the shin butt strongly. The quality is excellent.
Boots are happy, the skin is soft, it's comfortable to wear, I was afraid that the bootleg will be small, but no, with jeans quietly fit in. But the delivery is horror, 3 months, ordered 11.11, received in February in Almaty, and the store sent more than 2 weeks, it's insulting, TC delivery
It's time for my review!! On all Boots traces from the handle! This is certainly not straight into the eye, but still sooo is not pleasant, but for such a price also with jambs. Okay opened the dispute, in the dispute refused what was surprised of course! Started the store write, He wanted to get away with the coupons, eventually blocked me in the end, I barely got any compensation from the support service. The result of such boots is not bad, but it is necessary to be more human and if they clung on to correct their mistakes on good, the siege remained. I attach the photo but the application eats the quality specifically. I do not know how it will show
On the volume of the Shin 39 cm first tight a couple of times and the norms the size of the leg 24,5 is written 39 with a margin but in the rise it went tightly
Chic boots made of genuine leather. At the foot of 25.3 cm (usually I buy 40 size) size 9 came up perfectly. The widest leg circumference in the boot is 40 cm. I have a few people to specify-I think it will be important Took without fur-I wear and in minus, very comfortable. More product reviews with Ali on my Insta page-cheburyndel
Boots are good, beautiful, on foot 23 ordered size 5, they turned out to be free, bigger a little, but with socks will be good, or add an insole. I did not like the fact that they are very narrow in the shin, although I have slender legs, they will not work on jeans. About Natural leather I doubt, rather it's quality leatherette. The parcel went more than a month before Yekaterinburg, because of the new year holidays, the track was tracked.
Shoes quality. Wife wears with pleasure! Recommend.
Boots came very quickly. The store answered all questions promptly, the order sent quickly. Came to Tyumen in 13 days. At first sight-boots are happy. The model is as in the dawn, but the quality is different. In the dawn, the skin is here-no, but in the dawn and they cost 12 thousand However, sewing is good, for such a price completely satisfied with the goods.
Excellent boots, at 24 cm foot sat perfectly!! I did not take pictures, all as in the photo. Quality top!!!!
Boots are steep, the quality is cool, but I was very wrong with the size. I took it from the calculation that it was possible to put a tight sock: on the foot 25.5 took 26, but in the result the size was terribly huge, there all 27 cm in the insole All the same, not the exact dimensional grid of the guys