SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect I like it very much and he fantastic store
lovely. fast delivery. thanks store
Blouse came in 15 days. The goods came whole. Everything corresponds to the description. Thanks store
Beautiful blouse good quality and fit standard shipping and I would recommend
Блуза такая же как на картинке, полиэстр, но приятная. Мой размер 48,50 село хорошо
Blouse beautiful, size S fit well for XS what me very enjoys. Nice workmanship, and what the best? Future very quickly. Regret not zamówiłam also in other colors in so promotional price. Recommend.
Delivery month dnepropetrovskaya region
Delivery 3 weeks, this is an excellent product I recommend it to everyone to buy, there were no shortcomings, it was very convenient to wear, in the parcel the store put a gift
Blouse is quite normal. Light, the threads did not stick out, ordered s, it is free to me. The sleeves were very wide (the buttons on the sleeves were embroidered)
Previously ordered from this store White, really liked, so decided on the second. Height 160, OG 100 size took L. White more freely and synthetics, but it looks better. This is cramped in the chest, the material is more like cotton. Ahead of the folds, which I did not notice in the photo before ordering. Not delighted, but it will go to work. with the seller did not communicate, it came to Yamal in 2 weeks
The blouse arrived on time! Size and quality correspond to the description! Recommend
Unmatched blouse! Match the dimension table! Super-smart! I came to my birthday!
All as in the photo, the blouse is a bomb, I'm delighted, the quality is super, at my size 46 took L, sat down well. Thank you to the store, I definitely advise the goods and the seller
Thank you! I got the order. The blouse is beautiful. But unfortunately I'm small. I have to give my granddaughter a present. Delivery to omniva-16 days.
The order came quickly!!! 7 days to Nizhny Novgorod. A little malomerki. On S-Ku took M-ku. Blouse is very beautiful, sewn neat, there is no smell. Golimai synthetics. But pleasant to the body, not cellophane. Does not shine through. I recommend the store and this blouse. I did not communicate with the seller.
Very pretty but the size (2 xL) is a little small does not close
Спасибо. Получила блузку. Пришла очень мятая., но целая. Размер подошёл, немного перешить пуговки на рукавах. Очень красивая. Покупкой довольна. До Ростова две недели. С продавцом не общалась.
Girls-beauties!) The blouse is very beautiful, the lace is rich, the color is milky, warm, it is the one that is always relevant. The size was selected, based on reviews. Definitely-I will order in this store. To the store Thank you very much and good profit, and to us all-successful purchases!)