We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The boot is beautiful, but is small, Best Buy 1 size more for more comfort, in love with my addition…
Very good winter boots. Thank you for a quick delivery.
Not get money back crown from them
Very worthy of shoes. 35,5 posted . EP ordered 37, approached идпально
The store sent the boots at the last moment and soon canceled the shipment. Does not respond to messages.
Beautiful good quality and very warm spectacular for winter
Thanks to the store sent fast shoes good. I will recommend the seller. Respect.
Beautiful for a 37 I had to take a 39
Boots are cute, but it is better to take two sizes larger. At its 39 bought 40 size and on thick socks they sit back to back.
Boots are good, they cost their money. Temperature regime up to-10 maximum. At its 38 took 40, perfectly suited, even there is a stock on a woolen sock. Soft. Track tracked. The shoes came in the package, not in the box, there is a strong smell.
Super Shoes, leciutkie and warm, mega fast delivery, recommend
so comfy and really good in the snow!
Amazing boots!!!! These are the second boots that I bought from these store. Feast delivery. Thanks seller.
Boots are very fishing, just on slush or a small minus
size was off.
Good boots, look nice on the leg. Strong frosts will not stand. In the snow a little wet in socks