Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order made 15.12, received 04.01. Delivery: Russian Post. 10 days the status of the parcel was not updated, but since the store has a good reputation-did not worry. My Russian Size 37 (foot length 23,7), on the advice of the seller chose size 7, so that the sock of boutiques did not press on the nails. Inside is an sheepskin insole, from which it is very warm. Today it is very warm on ulite-25 and the legs in them. The heel in the boutiques is firm. Purchase satisfied
The order was issued 13/11 came 30/12 in Nizhny Novgorod. The dimensional grid is correct. As a gift, the store put socks and elastic bands for hair.
They look pretty, but the creepy smell of China, even I do not know when they will fade. At 39 the Russian size took them 41, approached. Came quickly, the store put the gift (2 elastic bands for hair and socks), Nice
Cool dummies. As a gift put socks warm store. Insole fur. I did not wear it yet, I do not know whether it's slippery or not)
Well packed. Delivery is long. As a gift socks and elastic. Each shoe is packed in its anther. The quality is excellent. Fur on the insole is excellent. Made perfectly. There is glue smell. Sit well. Purchase satisfied
Liked, walk normally, warm and do not get wet, take your size.
Shoes are just super, light, soft and look very cool
Boots came within 2,5 weeks, the quality is excellent. Very warm, inside the sheepskin insole. They were very well packed for transportation, the store put socks and rubber bands (very nice) as a gift. I wear 39 size myself, but these boots ordered 40, it was correct, because. 39 could be small. Do not get wet when you wear it, I already had a lot to sweat in the frost and on slush (wet snow). Recommend!
Just chic, very soft, warm, beautiful. There was a sharp smell of glue, now they do not smell like it. As a gift put two elastic bands for hair and warm socks
Very cool, warm beautiful, size for one small size, at its 38 took 39, the insole is warm, as a gift put rubber bands and socks) delivery fast
Wow! It's just a shock. I did not expect that everything would be so cool. Arrived in 3 weeks at the point of issue. Now about myself: I wear 38,5. The size is free, smaller, I think not. We arrived in a blown protective package, each shoe was in a pollen, inside there were fillers, so that they did not crumble. As a gift they gave socks, attention... excellent quality with a Mahra inside and a couple of rubber bands. Slightly smell of glue, but made qualitatively. Today I saw such in massmarkit for 5 thousand Definitely recommend to buy.
Everything came in excellent condition, they look cool, but when you wear an opinion ambiguous. Because of the fur sliding insole I rest my thumb in the sock, with the size was not mistaken, I have 39 size 255mm, if move the heel to the heel. But when walking, the leg slips forward and walks in them will be very uncomfortable. It also seemed to me that in the ankle zone do not keep the shape. I opened a dispute, I hope it will be returned, but there are no complaints at all to the appearance!
Very cool, quality, odorless, sat perfectly. The store as a gift put warm and soft socks and elastic bands for hair, thank you, trifle, but nice))
Shoes are just a bomb! Executed qualitatively, with a warm insole inside. I will wear it with pleasure! Thank you store. I was a little wrong with the size. On my. 24,5 you need to take the 40th. On the right leg 39th size sat well, and on the left (it's bigger) a little tight. But it's not critical. I'll still wear it while I'm waiting for a new pair of the 40th size.
Vigrala coupon salesman Chesno vislav goods, ale for coupon can not Bulo kupichi potribblyrosemer of women 37. The droplets of yakisnoy came in a svidko packed in an inflatable bag. I sell out to Ukraine for 1100 UAH reviews from OLX deliver, dzvonite 0967774830 chornies 37 rosemir a Sobir buy a bed and breakfast.
Dutiki excellent at 37 took 37, butt, but the sock will fit, one insole is slightly crumpled felt when walking. As a gift put socks and 2 rubber bands, cute thanks) as in the sock I can not say yet, but I place great hopes, the store sent after a few days after after after after
They are steep) but it is not convenient to walk in them (warm
The order is satisfied! Delivery came in 2 weeks at the point of issue, although expected in a month. Everything corresponds to the description. Feet are warm, inside the insole is made of natural fur. To whom they slap, you can tie a tight lace and it will be excellent. But you need to immediately understand that this shoes will not fit your leg. Packing is super, each shoe in the case, everything got intact. As a gift, the store also put two hair bands and socks. The only negative is the incomprehensible spots on the seam (5 photos highlighted). But it's not much eye-catching in life, so it's not very upset!)
Loved them! Comfortable, great quality, warm. Very fast delivery and store is very nice. Sent me smaller size like I asked. Thank you. Recommend!!!
Came 18 days before the Moscow region, the dimensional grid corresponds, at 38 took 39, sat perfectly, sewn qualitatively, socks as a gift put, special thanks (
Cool bots, at a size of 37,5 took 40, very satisfied, inside the woolen insole. I did not wear it yet. A little smell of glue-weathered on the balcony. Seller-cutie, put a gift)
Thank you so much! Quality is good! Ideal, odorless and thread. Comfortable. Warm. Stylish.
Cool qualitatively made here these came to the foot of 26,9 43 perfectly! Excellent thanks to the only long very much went to Ukraine 1,5 months (
Unreal!!! Although the price is too high. In Turkey, these are half. I would have known earlier would have ordered there.
Good shoes for your money. Came to Moscow in 25 days, together with them the store put 2 rubber bands and socks. Nothing, but nice. From the boot there is a smell, but I think it will fly away. At first glance, norms, but do not bend, let's see how it will be in the sock. Inside the fur insole, so it's not quite cold.