We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boutiques are cool. Packed perfectly, as a gift received warm socks and rubber for hair, nice) on the Russian 37 ordered 38-just, but it was possible to warm and size. Let's see how they will be in the sock. Went to Moscow for a month
Large ((at 22.5 foot ordered. with socks can be worn, but not colder than at-10
Cool boutiques, only with the size did not guess. I have 38, I ordered 39. But because of the fact that they do not fix the leg tightly, it turned out so (in my case), that the leg slides forward, and the back slaps, and the back. If you wear without tight socks, like me, then it's better to choose a size in size. I did not communicate with the store.
Delivery is excellent fast, perhaps from super positive this is all. The shoes themselves are tough, they smell and make the impression of cardboard ((they are cold and not comfortable to walk. I'm very sorry, as visually they are very cute
I liked children. A little smell left quickly enough. Legs in the room do not sweat. The insole of fur is very similar to natural. On the cushioning pad
Cool, warm (I'm a creepy scumbag), I dress with a woolen toe and all day feet dry and warm, which you will not say about Martins
Cool boots! Packed just super! Two rubber bands for hair as a gift and socks. Warm and good
We went very long. With 11.11 and came 20.12. In general, cool, but I'm pressed on my finger. All my shoes are with Ali, always take on 24.5 cm, but these are clearly small. Although the insole is 25 cm. Apparently because of the shape of the sock, it is straight immediately beveled, there are no places for the fingers at the top. Smelled, but weathered in the Frost
Send me vacuum packaging, each in a bag, also put two pins and tight socks. Purchase satisfied. Light, there is a small smell from the sole, but it's not critical, they look stylish and unusual, let's see what will be in the sock, the sole is ribbed,,,
5 * this is so quality shoes that I'm shocked! Every line is stitched! Very comfortable winter shoes. Such in Moscow cost 15.000. The store put socks and hair bands as a gift. Quality-price!!!!
Light, in them as in slippers. At its size 38 ordered p.39, perfectly approached. Packing is good, the store put socks as a gift and two hair bands.
Very cool! Soft and cozy)
Very warm and practical! I do not shoot! The store sent as a gift socks and garlands)) Thank you!!!
Excellent, ideally sat on my size! As a gift put very cool socks and elastic bands for hair! Thank you! Each shoe in a separate pollen! In general, I recommend! Pts good quality of performance!
Good dummies, all as in the reviews of Ali bloggers and in the photo of the store. Warm, on a narrow foot 25.5 cm size 10 approached. On sale 11.11 came out for only 2300 ₽. I don't know what else to add. Take: an excellent option to fashion for an adequate price. The seller is reliable. Already not the first pair here I take, the quality is always without complaints.
Dutiki just gorgeous in Ukraine parcel drove 20 days. The size approached. Everything was perfectly packed, the store put as a gift warm socks) thank you
Boots are good. In Belarus came in 3 weeks. Go size in size. I wear 40 and a half ordered 41 sat perfectly. The store sent socks as a gift.
Excellent. As a gift put socks and rubber bands, which is nice
Cool shoes! Soft and comfortable, in the case until I tried, but I hope they will be worn well! At 39 size just right. The store also put a gift: rubber bands for hair and socks. Thank you!
Dutiki at first glance is super, but they hang out on the leg, you need to pull the laces-rubber bands on the ankle. The truth will be a little bit stuck in the leg (a little not exactly sewn a sock on one shoe. Beige line or whatever it is called, is made of leatherette and has already had time to crack after a couple of times going outside. Plus, it is also badly sewn, there are vistas. Yes, they do not get wet, but they are not super warm. I walked with a child in 0 degrees with wet snow and in two hours on a warm sock my feet were frozen, because the lining inside the boot is not even wet. But the fabric itself still seems to get a little wet because of this leg begins to freeze. Slightly visible glue on one shoe near. In general, all this is not critical of course. You can wear it, on the leg look good.
Great dummies. Well packed. It's nice to get small gifts that punching with shoes. At its 38 took 39, sat perfectly, well that took on the size more.
All as in the photo. The size table corresponds. Light in weight as home sneakers. Also put gifts
Come in two weeks! Packed well, quality at altitude! Light, comfortable and fashionable))
On foot 25,5 usually insole 26. Approached perfectly, packed very well. As a gift a pair of socks and two rubber bands.
Quality fire, convenient, but delivery this is some kind of Rye SBER logistics delivered order 14 days although the order was already in the city