We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, thanks for the gifts
The quality is super, the size corresponds to the grid, very satisfied!
Dutiki of good quality, well glued and stitched. At 37-37.5 took 7. all approached. In the sock has not yet tried. As a gift, the store sent warmed socks. Thank you seller.
Cool! Of the minuses, except that the smell. Straight smelly) but I think it will fade. Ordered 11.11 for 2150r, came 15.12 (somewhere 7-10 days the store did not send the parcel). As a gift, the socks are pretty, warm and the color is beautiful. For this special thanks to the seller) on the foot 25.5 (Russian 39-40) ordered 41 size on the size grid. I was afraid that they would be great, but no-with the seller's socks perfectly sat down, you can not think of better. Insole I think natural, very warm. Themselves are also warm. In general, there is nothing to complain about. Happy as an elephant)
Lovely shoes. Came quickly on the declared deadline. Packed on conscience. On the size of the foot 26 cm ordered size 10, but in fact they are on the insole 27,5 so that the warm warm sock is slightly free. When choosing the size, consider this, do not malomerit! Rather, on the contrary, if the leg is free to walk! And the rest of the product is beautiful. There is a small chemical smell, but quickly weathered. Insole artificial fur, a little shedding, but I will put on top of mine with natural fur, still stock in size is. To buy I recommend, but consider all the described features. Yes, as a gift I received rubber bands for hair and warm socks, thank you!
I trained the goods in 3 weeks. Boots are neat, comfortable. Well were packed, gave socks and hair bands. Thank you. Recommend
Boots look exactly like in the photo of the store, made neatly, the insole is fur.
All pleasant purchases!) took his beloved! She said that Super!) without inscriptions, laws under delusions, logos and. T. D. I chose the size. Took roulette measured the foot and ordered the size in the table. Everything came perfectly. The only thing that bothers me, the smell of the sole, it is. But the owner says it's temporary. I smell like glue. Is it possible to glue the sole?) but when in the text there are the words "Super" and "perfectly" then everything else is not so important) Both good quality! Seller respect! And to you, who has read my review, pleasant purchases and positive emotions!)
Great dummies! Size picked up clearly, very like. Because of the direct back a little as if they fly off the heel, but you get used to it quickly.
Quality is good, very steep dummies, with the store did not communicate, the delivery was delayed
You just have no idea how much everything is super, I would put 10 stars if you could. Packed chic, it came quickly, also put the gift, the size matches. The shoes are warm inside the fur lining and by the way the spot is hard, I long wondered the rag from it will be, but no, hard as expected. This is find on Ali
Got two gifts. Bots bomb. The store sent everything very quickly. To Moscow were 10 days. 37 exactly in size goes.
Very neat, warm. The leg is a little elosite, when you go, but this is a feature of this shoe, if you do not like it, then this kind of shoes are better than than than than It is important to tie the laces well, so as not to untie when walking. Size took a little more than I actually have for insurance and for a socks. Everything is fine. I did not communicate with the store. In total, I ordered such 4 pcs of different sizes, all good, neat, no pompoms and with defects.
Super shoes, like slippers. Packed in normal. In my 38 excellent, for warm socks special thanks)))
The goods came quickly and well packed without damage. Very qualitatively executed as stated by the store. Took her wife 38,5 on the line declared by the seller took 39 size. The seller put gift socks and hair bands. Trivia in nice!!! I recommend the seller!!!!
Cool dummies. Warm. I did not communicate with the store, I came quickly. The seller put the gift. Very nice
Sent days 5-6, came for 2,5 put on a paste. They look great. But when you open the package, the strong smell is chemical, it seems from the sole.... I haven't walked outside yet. Inside is a thick insole of fur, like natural fur. As a gift put socks mohair and 2 rubber bands. As already written, the leg walks a little inside when walking. In the heel. In general, excellent.
Very nice to unpack, qualitatively packed, put gifts. The shoes themselves are executed well, did not notice the shortcomings
Excellent externally, but you need to check in the sock. The smell was at least such that at least stop at least, put on the balcony to ventilate. Inside, a warm insole, a little slippery. I took on the size grid of the store. Everything came up. The delivery was strange-Russia reached in a week, but at the sorting in another city lay 3 weeks, but then flew in a day. So all is good, seller contact, help
Coincides with photos, the quality is good, the threads do not stick out, warm insole, look warm. I wear 36 on shoes is indicated 37, a little free, but not critical. The store put a gift. Order, longer than usual processed, but delivery is fast. Recommend
Dutiki Super, on the foot 23,5 took 6, sat down clearly on the leg and the heel does not fall out!!! I recommend, as a gift put socks and an elastic band for hair, thank you, nice
They are beautiful, and with a warm insole. Very soft and comfortable. Definitely recommend, ordered with a coupon for 2617₽ the size table coincides. On the Russian 39-40 ordered on the table ash 42 size, but came up perfectly.
Very cool!! Packed for 100%, warm, inside a very warm insole! As a gift put warm socks and 2 rubber!! To the store Thank you very much!! Come very quickly! I will order more!
Excellent shoes, the store put as a gift socks and elastic bands for hair.
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