We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is beautiful, took black. Dense, keeps the shape, the smell was not strong, quickly weathered. Not heavy in itself, the capacity is good enough for me to take my things everyday and still children's clothes to the kindergarten + shoes my own. I advise the goods and the store. Thank you so much!
Very good quality!!!
Excellent bag, bright, roomy, for summer what you need
Perfect, 100% recommended
very beautiful highly recommended
Super fast delivery, received in 12 days. As soon as I received it, I couldn't wait to open it, the size is perfect. It can hold mobile phones, tablets, makeup sets, umbrellas and more. Take it to work and have fun.
The style is generous and a little cute. It is very convenient to go out to play. The fabric is canvas. I like it very much. It is good and cheap. It is worth buying
Came with creases, crumpled. There was no filler inside. The store pay attention to this fact.
Absolutely beautiful bags with amazing quality for the price. Highly recommended.
Perfect as in the pictures
Efficient fast delivery, it's the case
Many thanks to the store. The bag is of high quality and has no odor, all accessories are made of high quality sewing with even seams. A medium-sized bag, perfect for summer. Item shipped quickly and arrived quickly. The packaging is nice and there are no wrinkles. Thanks to the seller, I recommend this store.