We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
is very good
It's not the first time I order very much
Expect leather or from leatherette sandals for this money is not worth it. The material is similar to impregnated velvet paper, I think that in the rain it will crumble. Therefore, the price tag is low. The sandals themselves are not bad, the shoe is comfortable, they lie well on the leg, they do not rub, they look beautiful. Maybe for the season enough for solemn exits (guests, theater, etc. P.), but on everyday wear will not go, it's scary, suddenly fall apart at the load. The size is indicated correctly, on the Russian 37 took 38-just right.
There has a zipper on the heel for wearing high heels. I satisfied its size and color of this Sandals. The parcel arrived to my house after 8 days from shipping. Very fast delivering ! I appreciate the shop's quick response and shipping. I want to order again in this shop. Thank you very much !
Gorgeous shoes loved very
At 38 p 40R is good. It looks beautiful. But only if it's out. For daily wear, I'm not sure they will last long.
Very beautiful, like the photo and extremely comfortable. Seems that walk barefoot so comfortable are. Super fast (11 days) for Potugal. Recommend store. Thank you!
Great shoes. Buy them. Did take 2 months to arive, but was worh it.
His shoes there are better than the Blues there is no defect but the quality is not terrible
They're cute and comfortable
Super comfortable and original yet elegant perfect
Super Shoes, very comfortable to wear. Nothing presses, 39 suits Super
Me In sings this bonitae really like❤❤❤❤Yego atiempo❤
Very beautiful and light I love