SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much to the manufacturer . High quality and pleasant appearance
It's very nice, just like in photography and very cute fabric
Like very good material
Swimsuit just a bomb, quality at altitude, but went Ooo its long-and-a-month
Super fast delivery-2 weeks. The swimsuit is slightly different from the shade, in the photo it is purple, and the one that received-wine (. but the quality is excellent, convenient,
Swimsuit did not fit the size, I immediately informed this to the store and opened a dispute. The seller responded very quickly, the money was returned.
Bright color, good quality, came for a month, on the parameters it is 105, about 115 size XL is a little too big top, the bottom is just. In the photo, the model with a small bust, on the big chest of the strips are crossed by opinion beautifully
On the Cup e take a large size. My chest did not fit. Can Feed the end of the breast and fit the chest. And so the quality of fire.
Quality bomb! this is not the first swimsuit of this supplier.
He 96 ob99 took M, everything came up, an excellent swimsuit!
5+ Stars. Superb. Quality is amazing, it's literally perfect. I'm 100-75-110, 182 hight. Size is perfect. Highly recommend.
Excellent quality! Recommended.
I purchase size small and fits perfect. Great quality!
Swimsuit cool! Bright, juicy, quality!
muy buena calidad y queda exacto
Swimsuit is just super! Color Bomb! The size approached everything on the lacing, you can adjust. I'm delighted thanks!!
Awesome swimsuit!!! Oooochen quality, the size is fully consistent. As bright as in the photo. Thank you so much!
The color and model correspond to the photo. The leaves are a little smaller, but it's better. Please note that the high landing, sat perfectly. The cup is sewn.
arrived fast, the quality is good I think the same quality here would cost more then 100 francs
Купальник просто супер! Сел идеально, принт четкий, цвет сочный и яркий. Швы хорошо обработаны, ткань приятная. Пришёл за 2 недели в Минск.
It's from very good to quality of the fabric has very good finished excellent color and it's not the first time I bought with this store I bought a full bathing suit or mezzanine as I highly recommend the seller is fast delivery and it is worth it and they are at very good price
satisfied! beyond what I expected!! nice quality! and comfy M size~I m 166cm 60kg I worried if M is too tight as I don't like tight then fatty but goes out from suit lol but ordered M after consulting with Cupshe crew!!! good size!! make me look slimmer!! important point hahaha lol
Love it. This is the second bikini I've purchased from this store and am very impressed once again. Excellent quality, vibrant colours and super comfy. Love being able to adjust the bottoms of these to suit with the side ties. The top has a lot of support. Medium is a perfect fit for bust 93cms, hips 88cms. Thanks again!
One of the best shops the swimwear with its lining and excellent quality
Exatamente o que está descrito e na imagem, qualidade muito boa.