SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was very pleased with the order. Fabric quality is good. The seams are good. The color is bright. Accurately corresponds to both the dimensional ruler and description.
Wrote off with the store replaced the color, as which one wanted to end. That's why Black took it.
Swimsuit of very good quality, corresponds to the dimensional grid! Seller recommend.
качество хорошее, размер совпадает . берите не пожалеете.
Swimsuit is awesome!!! Definitely worth your money! I recommend the store! Thanks for fast shipping
Swimsuit super, I will definitely order and in other colors
Swimsuit of good quality cups with a small pushap. On a small chest it looks smoky. On the parameters weight 48. Height 168. 87-60-84. Took S. Melting sit normally fit in size.
Chic swimsuit. The color is bright. Quality is also uh. It's a pity that the sea did not have time to come.
Weight 49 kg, fit perfectly
Very fast delivery. On the parameters 91-71-94 M sat perfectly. The truth of the Cup came with creases
Duge is caught up with a swimsuit! I'm selling it!!
Swimsuit of good quality. Made an order of 27.07, the store sent the next day. Fast delivery, 10.08 has already received in Kiev at a new mail. Push up small, panties with a sticker, complete with straps.
Отличный купальник,качество,быстрая доставка
Norms, coloring cool. Panties are not very comfortable, but for 10 bucks I did not expect much. I am 82/65/88, height 165, size s. The top of the bodice is bent inside, it will not work out the Sisi :) but I do not have them, but when you lie on your stomach you can not see anything superfluous.
Usually I wear C, but decided to take M-while dry sits perfectly, when it gets wet then it's a little big. The quality is super and the shape too, just depends on the figure. I think it will look good on girls with larger hips.
The parcel came quickly 12.06- 25.06. The quality is good, the threads do not stick out, the size approached. The color is bright, as in the last photo.
Swimsuit mega. very satisfied, at its weight 55 size s sat perfectly
Купальник классный, цена отличная. Такой же ярко-малиновый, как и на фото. Размер s полностью соответствовать стандартным меркам. Рекомендую однозначно)
The size approached my, the color is bright yellow, push-up is not big, the bodice sat normally. The only negative is the seam on the swimming trunks. Quality is good.
Last summer I took a leopard, I adore it, so this year I decided to take from the same store, the same swimsuit of the same size, only a different color. I almost regretted it, the color is just space, the camera does not convey its brightness. My parameters are 83- 62-90, s fits perfectly. I think next year I'll take it again, only pink. Thank you very much to the seller, very quickly delivered.