SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful. Before that I ordered Black. thanks to the store. at 48 Russian 2XL excellent
I definitely bet five. Very beautiful jacket. Shipping fast. Recommend store
Delivery is fast, blouse as in the photo, but when fitting, I did not impress that
Was very satisfied, is exactly as pictured. Fast delivery.
Beautiful mesh blouse. fast delivery neat sewing. thanks to store and AliExpress
29.10 заказала 11.11 пришёл, блузка понравилась, замечаний нет
Sends fast according to the description however I took the largest size, if you have a strong chest like me it's just but otherwise very pretty
Доставка в срок как и обещал продавец, что очень порадовало. Забирали из пункта самовывоза. Блуза целая, качественно сшита. Мягкая ткань, приятна к телу, сеточка тоже мягкая, не колется, прям неожиданно. Красивая вещь. Я довольна! Спасибо продавцу!
didn't try it on but seems good, very pretty
СПАСИБО ПРОДАВЦУ!!!!! блузка шикарная , всё подошло, буду носить с удовольствием, пошито качественно, нитки не торчат, запаха нету, блузка идеальная , советую!!!! 100+++++++
It came quickly, I'll die later and unsubscribe ..,
I liked the blouse, pretty cute) of course artificial material but the quality is normal. In Russian 48 take XXL
second purchase.happy with speed of delivery and cost of product. would be good if sleeves were longer so I hav the option of not wearing off shoulder if I don't want to
Beautiful, as in the description, but with the size is not accurate, I wear 46-48, took XL, due to the fact that it stretches, but if I bought it, it would take more, so for a photo shoot or for a holiday to dress and take off, due to the fact that it stretched badly to the body, But I recommend, you need to take more simply, very elegant
It looks perfect! I ordered a 2XL and I look good for 110 bust :) I arrive fast the quality of the fabric is normal but this perfect for sunny days Thanks
Beautiful. I love the color. It is very well made and thabk goodness it stretches. It fit nicely and i gor lots of compliments.
The blouse is cute, I wear 3L, but this blouse has climbed and looks good. Stitched qualitatively. Color and style as in the photo. The only thing that bothers-synthetic fabric, I'm afraid, it will be hot in the summer on the street. Order delivered quickly, about 10 days.
Chic jacket, in size, does not prick