SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
For such a price a cool bag, the SPB reached 2 weeks. The color is beautiful, the smell is there, but not sharp, the threads stick out on the strap, but imperceptibly, very stylish
Price = quality. There are several dents, but in general, the bag is not bad. There's a smell.
Bag is really good, petite, Lemon. For the price is very good. Only strong smell.
Stunning. Received very quickly and private package. I l'avais already controlled green. There I knew caught in black. And gorgeous!!!!! Seller at top
A nice bag. Roomy enough, the same color. But there are little wear and strings, but not critical. For this price well. Came in about a month, the smell is, but will erode think
حلووووههههه ANL
Bag easy to use, came in Moscow area for two weeks. The summer ordered more yellow bag.
High quality bag!!!! Very like!!! There is a little bit smell, but it will erode)))))
It's RF for 2 weeks))) satisfied with the order.
Very fast shipping Mo, about 2 weeks. All as stated in the description. The only negative-smell, which disappears for a long time.
Very nice bag. Was well packed, the air inside the filler, so do not deform. The strong, for a day on the balcony was slightly lower.
Good quality for your money, stinks though very much, but I think erode, all came in 2 weeks
Like the picture
Perfect)) marriage on accessories, but not obvious)
Very nice. Love it so much.
Very lovely small bag
Girls. Bag is beautiful in reality. The photo does not convey her charm. So cute, tidy bag. I'm happy and satisfied. Shipping 2 weeks. Thank you very much. 5 +++❤️❤️❤️❤️
All in a review bag no dents and folds. And from me, if passed афганскую war)) color match, zip cheap yellow, a little shabby or scratched. The buckle quickly erased. The smell. Hope she stood up; (not even know, complies with it a price or not. Delivered in ~ 20 days.
Awesome bag. Soft leather, looks stylish. Complete with two straps, can be made as long, and walk with short. To SF reached 15 days
Did not communicate with. Bag small, but quality fire. Come with air bag. Custom made 28.04. (about), sent 29.04. -It's 20.05. Thank you very much!
Very cool bag third row thank you
It’s perfect and the shipping was really fast! Thank you.
Handbag for 2 weeks to Yekaterinburg, postomat. High quality, flat seams. Accessories all was wrapped, scratching. The case was wrapped pupyrkoy boot, the air inside the bag. Odor were present, but not strong. Excellent handbag!
Bag fire, super quality
Nice little bag. Fit Small wallet, mobile phone, notebook, some pens, pencils. In general, all you need. For my money very satisfactory quality, the only negative is pungent smell. But eventually disappears