SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good bag, roomy, corresponds to the description, thanks to the store, I'm happy) went almost a month
Goods good thank you store
In the Orenburg region was almost one and a half months. No information was viewed.
The bag is cool, small in size as desired. I had such a beige, but a little more. Seams are all even, threads do not stick out. Bag without lining, but for me it's not fundamental. Delivery in general gun, for 10 days came to the point of issue. The only thing, the strap replaced with a new one, because with the bag goes say so the strap is not very. In principle, I was satisfied, thank you!)
The bag is more like a cosmetic bag. In general, simpotichnaya, if not look inside: D Thank you.
it's okay, but delivery was kinda late
Product compatible for love
Came quickly Small bag In some places, threads stick out, but for such a price is not scary Satisfied
I like it! There are straps. Small and compact handbags. For summer, that's it!
Cheap and angry. description exact without lining, the strap is thin, single.
Handbag class, sorry no strap
Very beautiful, it's practical and if you don't like to hang out with very big things it's ideal
Very cute, like the picture. The level of lining not have, but the price is good.
It's a purse. I came to Pom 'yata, without povnyvach, and tsoge stananno. Beyond that, grushy klasna. Lock pratsuya, do not wash the thread. In Ukraine priyshov poshti for the city, ale is not tudi Kudi Nada, should come to UKR, but came to the city (I recommend a new)
Handbag is not bad, not trash, it's a pity that there is no lining, the price would not have been there. Handle immediately on the throw, shameful. With the replacement looks much better)
A small handbag for the summer. There is a purse, a phone. Recommend
Bag good. there is a little smell but not critical
The handbag is roomy, put a large glass and closed quietly. there are no lining inside.
Thank you!✌& Middot;
The shape holds badly, but comfortable and even roomy
Beautiful bag, thank you dear store..
There were threads and bules of bruised, the salesman turned to chastina kostiv
13.06 made an order, delivery very long came 13.08, although the term stood up to 17.07. For this, I reduce the star. The bag is as in the description, small, comfortable, light, quite roomy. Just Chinese. Enough to put the phone, keys, passport, purse folding, comb, mirror and all sorts of trivia. For summer, that's it. The material is soft, how long it will serve unknown. The photo and description fully matches. The belt is adjustable. There are no smells of strangers.
Woow ❤️ Beautiful ❤️ Best store ❤️ seller recommended ❤️ Thank you so much ❤️
Everything is fine!