SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Handbag came quickly, all according to the description. Recommend
In the middle there is no lining. Suitable for a small purse and phone. Nothing else will fit in.
Beautiful
I liked the handbag, I wear it with pleasure, quality, nothing sticks out anywhere
There were 22 serpns. I'm Garn (I'm going to take yakuvala). Everything was like
The quality is not bad, but here's the size! it's not a bag, it's rather a cosmetic bag on the strap.
The handbag is Terry. it looks like a cosmetic bag. if only the phone is worn and the keys to the house... the bottle of vodka will not fit exactly ... With the store did not communicate ..
The handbag is so-so. Minus that without lining and strap is very thin unilateral. Not super quality ..
In reality, the handbag is like a mini-cosmetic bag. the material of the leather-substitute, very even pleased) the strap is very thin and cheap, it could be more reliable to make
Price-quality. Small (keys, phone.) My purse did not fit)))
Thank you very much for the prompt delivery, handbag class!! I recommend the store, the bag is quite roomy design Super!!
For such a cost is not even bad
The handbag is very simple. But this was also clear from the description and reviews. The order was delivered quickly. Literally in 2 weeks. That's a plus. And the big minus is that the handbag came very crumpled. The store did not put anything into it to preserve the form. I'm not sure I'm going to smooth.
I got the bag, it's very small, like a cosmetic bag. At first I wanted to give my granddaughter, but then I left myself a phone, put the keys, I still have a place. as already written no lining.
For such a price will go. For the season is enough and okay.
Grab your bags! I do not wash the thread, I do not wash the lock. It's just a little girl, ale to mix a few things. I wear Food skin day, I call pribati Taku Che chornu. Three stores did not bother. Handbag definitely recommend!
All is well. I bought a girl for 11 years.
Duge all are suitable for a pishka came a bistro krashcha night in the photo
In principle, as in the photo. Flimsy handle, cheap plastic with imitation for gold. Worth your money. Delivered exactly in a month
For such money, the handbag is just The seams are even, does not stink. Let's see how long it will last
Thank you very much. I received my order today. It was well packed. It is as described. Highly recommend. I hope that your business will improve day by day.
Very good handbag for such money! Came quickly, the parcel was tracked, I recommend.
The bag came to a new mail, corresponds to the description. I recommend.
The bag was a small bag, a small bag, a small bag, a small bag, all for money, all for money, all for money, all for money. Dugé shvidka delivery, for two types all went Duge to my uncle, I recommend all)
Bag as in the picture, outside looks good. But inside, as it turned out there is no lining. However, for such a price it would be stupid to expect more.