SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
A neat bag, everything will come in, I liked everything.
Fast shipping marvel at the four application with this nice product to buy in nicer wipes the gift which you like four key
No lining, the strap is not very
Delivery of a month in the Russian Federation to the Volga region. In the purse is one section. The color is slightly cream or beige, not drip white. There was a smell, but quickly weathered. A small, but the phone, the wallet will fit in and there will be another place. Additional pockets are not present.
Received within two weeks.Woow.I love this.Little bit small.But quality is good.
Handbag, good, the only thing that is not processed, the handle, the smell is but not critical, delivery on time, thank you to the store
Handbag is pretty, roomy
I'm delighted with the handbag. What you need. Small, but roomy, well packed was. in quality, everything is fine.
The bag came in good condition! In the photo White, and in life milk (beige). I wear it with pleasure! For such a price-Super. Thank you!!!
The bag is good, roomy. Quickly came in the mail. There is one minus very much smashed it, and so everything is fine.
Delivery took almost a month. The handbag is excellent. Sewn well, threads do not stick out. The strap can be replaced with a chain or any other. In principle, I do not regret that I bought it. To store Thank you for honesty and sending the order. I recommend to buy.
Tiny and without lining, the strap is tiny. In the living would not buy.
Looks at its money)) straps hilenkie
The bag is not bad for this money, the delivery is fast
Came faster than the claimed. For the summer I think enough. Normul bag for 260 rubles
Small very, smells, cheap, and not sorry, let it be, for the summer is normal, the accessories work.
All as in the picture. Handbag simpot, but small. It'll go for a wallet. Women's half delighted. Thank you!
Came broken, nothing put inside, it can be seen that cheap, for the summer will come a couple of times.
For such money, an excellent handbag. Despite the size is very roomy. True, the strap is terrible, immediately replaced with another. The order came quite quickly.
Handbag. good quality. and very fast deliver. thanks aliexpress
Great, Shipping is too late but the quality of the bag is too Good ...
its soooo beautiful
The bag is an excellent option for the summer. Without lining. In the future I will replace the strap. Worth your price. Recommend
Its cute asf <3333
Small handbag. Excellent for walking in the summer evening. Pocket one, no lining.