SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was placed on 29.03 and arrived on 19.04. Very prompt, professional and fast store. Good quality product and I recommend it. Check the measure carefully and talk to the seller. I recommend.
Good quality, the size corresponds
Nice and same as the photo
Nice the model the quality of the fabric does not see the braid or bretelles are very weak they do not stop and if one closes them more they embody. Anyway thanks to the store arrived fast the model is cute
Found the transparent material a piece for Bath
I know I don't have 3l model body, but it's nothing like in the photo.
Very cool swimsuit. Fits snugly nicely highlights-"corset" rear, even flat behind (I the I and effect super). No wszytych bowls not makes problem, dress clings to the body. My size bust is 70E and recommend take bigger. I have 170 cm tall, clothes size M/L, bust as above-wzięłam M and proved too small for me, zamówię for awhile L. For this price wholeheartedly recommend!
It didn't come with the rope in the back and I won't be able to wear it but the store has acted very fast
Ideal one size plus, super pretty and good quality I ordered size L 1.70 cm height and 65 kg 90 chest would be XL
Even with a size above it is small I'm disappointed
Very nice but sewing doesn't have good quality, when I was going to try it one of the zisa came out Very tight. I'm size L
too small, nuce pattern and good quality
I bought a size M but it's small!
Beautiful exactly as in the picture
Very good or the bathing suit, nice fit I liked very much, I arrive very fast
Beautiful, though lyric is very fine
Just like from the photo, super happy
Very nice, order one size more
Very nice swimsuit. I asked for size L, so it wasn't going to be too small and it looked good on me. Although it has double lining on the front, the fabric looks very thin, I don't know if it will be transparent, on the back is simple fabric.
Arrived very fast, material good, just afraid to be transparent. But the amount is great
Very good could good store
Very nice, same as the description, vivid colors and it looks very nice place, thank you store