SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing product, thick fabric with lining, very good quality.
A little bodice sat somehow not very
Good quality, the color is a little different but not critical!
Awesome swimsuit, super quality.
I loved it very nice, such as the description and very good quality
Chic swimwear! For such money just a find!
On the Russian 44-46 came m. size in size, the quality is good. well hides the shortcomings of the figure. Recommend
Tobula! Gražus, kokybiškas. Labai gražiai pasiūtas. Pardavėjas bendraujantis, parekomendavo dydį, Kuris Tinka. Ačiū♥️♥️♥️
Super happy, good quality and the right size. I got a little big on my chest, but I'm wide on my hips. Super fast delivery to Canary Islands. I recommend store without a doubt. I'll repeat.
Купальник, действительно, как все пишут, отличного качества. Плотная ткань, красивый насыщенный цвет. Боялась не попасть в размер, поскольку ношу 44/46 размер или 38 европейский, но у меня довольно большая грудь (С размер), поэтому даже при примерке сложно что-то подобрать, особенно если чашки с паралоном. Понадеялась, что эта модель с завязками подойдет. Взяла размер М. Все подошло, и размер мой, и грудь отлично поместилась. Теперь хочется рискнуть и заказать раздельный купальник)
Swimsuit is very beautiful, bright and quality. On the growth of 162 og 106 it was possible and for a smaller size to take.
Size M excellent fabric as description and arrive fast
Swimsuit is beautiful, the color is bright as in the photo. Quality at altitude, threads do not stick out anywhere, sewn neatly. Completely on white lining and bottom, and top of the swimsuit. On the height of 157 cm took the size of S, sat well. On the volume of the hips 92 cm sat tightly. Since the lower part is high, it supports the abdomen (it sits tightly). Big stomach will not hold! There are round soft cups on the chest (they do not pull out, only if the seam is on the side). Looks good on a good shape of the chest. The goods are satisfied. Thank you store.
Swimsuit super. The dimension table corresponds. Color, picture all as in the picture. The quality is very good, the threads do not stick out. Delivery is fast. Be sure to order in another color. Recommend
Great swimsuit. Shipping fast. The size and color correspond to the declared store on the Ali site. Thank you! Wife is happy, recommends! ;)
Отличный купальник. Соответствует размерной таблице. Цвет как на картинке. Я довольна. Рекомендую.
Swimsuit is very beautiful and quality, lining around the swimsuit, well hides the shortcomings. On my size 48, hips 114 cm, chest 80c came well.
Slightly wrong with the size, took on the basis of reviews, you need to take your size. At 46 - 48, the height of 175-xl is too big, you can safely take L. Quality at altitude, very satisfied. Delivery about a month. I plan to take more in this store-I really liked the quality of the goods. I recommend definitely!
Excellent quality! Corresponds to the dimensional grid. Double fabric. Cups can be replaced.
The quality is good, with a lining, the color is bright, at 48 the size took L, you can take more. Recommend.
Купальник отличный! Смотрится супер! Я так им довольна. На свой 44 и рост 164 взяла М, сел отлично! Закажу ещё разных Цветов.
I 've fallen in love is beautiful and put even more a 10 I recommend delivering super fast
Excellent quality! Shipping to Canada took 3 weeks. Faster that expected. Thank you store!