SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Swimsuit just a bomb for a long time doubted, but in vain, sat perfectly, the quality is excellent! The parcel was tracked, it came a little earlier. Everything is super, very satisfied
Beautiful as in the photo excellent material, arrived fast as in 2 weeks or just more
Товар супер! Как с дорогого магазина!!! Супер, супер, супер!!!!!цвет яркий, как на картинке!!!ооооочень рекомендую!!!!!!быстрая доставка!
Perfect!, very good quality and endings. It came very fast.
Fabrics of good quality and good cut, I took a size above (I'm big with medium shapes) It arrives in 2 plastic packaging (one for parcel and the other product packaging) In short I recommend
Same as the picture, very good quality the fabric. Quick to get there
great quality I love this!!!!
Good quality, equal q in photo, exact size, feel very elegant and comfortable, relatively delivery in your estimated time, even 3 days earlier.
Thank you to the store for very high quality goods and fast delivery. Good luck and prosperity to you.
Excellent, beautiful swimsuit! Good quality of tailoring, two-layer, does not shine through, dries quickly. At 163/88/67/96 size s according to the store's size grid very well and comfortably sat down. When wet, the fabric is stretched, as the design involves layers and folds that fit tightly to the body-so if you doubt which size to choose, it is better.
Beautiful. Good quality and delivery is fast
Good quality, sent quickly, with the store did not communicate
Swimsuit class! At 52 times, the height of 156 took XXL. Slightly large, but not critical, you need to grow higher. Everything will find out in the water. It looks very sexy. The only thing, I'll change the inner cups for more, so that they better hold the chest. Delivery fast to Mo.
Kupaltnik beautiful. very good material and sewing. The style is suitable for those who have a good shape. So, as support for the chest is almost no. I'm very happy. At this store I order 3 swimsuit. Seller recommend. 10 stars.
Swimsuit is beautiful, sent quickly, fully matches the photo. Where the cups have a hole, you can pull or replace the liner.
This product is really amazing. Good quality and nice details. Ten days to Germany. Fast shipping.
I order it for the second time. The table is clear. Very happy. I recommend both the product and the store.
A wonderful swimsuit, the color is bright, the size of its 44 - 46 took L, perfectly sat, does not pull anywhere, but if you like it more tightly and there is no
Everything has come, the quality is excellent. The order is satisfied! Thanks store
Ткань плотная, расцветка яркая, купальник на подкладе весь. Упакован в фирменный пакет, имеются бирки. На ОГ - 94, От - 74, ОБ - 97, рост 157 размер М подошёл, как будто на меня сшит. Я довольна покупкой, спасибо продавцу.
Very good quality, same as photography
Excellent swimsuit, super quality. Took the size of Xs-approached perfectly) height 158 og 80 OB 92, wear 40-42. Recommend
Delivery in the District of tizhniv to Ukraine (city). Swimsuit garnoi yakoti, in rosemir L yakraz pidišov at 46 rosmir Ukrainian and visual system 165 cm.
Very beautiful!! Parameters: 92/78/109 size L perfectly sat) height 170) this is my first one-piece swimsuit, 2 months after delivery.
I order the second one. On height 164, parameters 88-66-88 sits perfectly!!!