SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, per table I am L but I stay a little big
Super cute piece of swimsuit! Was thinking if the middle opening is too revealing but after a while, thinks it's super cute and mildly sexy. Love it!
Качество отличное, очень понравился цвет-яркий и ткань очень приятная. Размер соответствует описанию. Спасибо продавцу за быструю доставку в постамат.
Изключителен модел, с набор на корема, хубав стегнат плат с подплата, красиви ярки цветове. Определено ще поръчам и други цветове. Пристигна до България за 2 седмици с бгпощи
Купальник хорошего качества. размер подошел на свой 48 размер взяла Доставка очень быстрая))Рекомендую!!!
Perfect quality. Delivery 7de day after order received. Size m is also exactly size m. Falls perfectly. And that for 15 euro. Super
It lasted a long time to arrive. 2 months to CR. Beautiful and good quality.
Mega Cool swimsuit! Size L approached perfectly for size 48 of the Russian. The quality of the material, color, sewing-above all praise! The model perfectly hides the shortcomings of the figure and slightly simulates. In stores, such a swimsuit is at times more expensive.
The product fully corresponds to the description. The size approached exactly (used the store's table). To Moscow reached in 12 days!
Bardzo szybka dostawa. Wszystko w porządku. Polecam sprzedającego i na pewno wrócę do tego sklepu internetowego!!!!!!!!!!!!!!!
Super happy. Really like the picture. Take his size.
Excellent swimsuit! Just an amazing thing! Good quality, all lines are even. The store told the size, everything came up, thank him very much. On height 173, weight 90 kg, OG 104, OT 93, OB 104 took XXL, the village is amazing. Shipping fast. Definitely recommend!
Swimsuit wonderful! The order came quickly, less than 2 weeks. At 48-l came up perfectly! Even a little loose. The lines are all ideal, sewn neatly and qualitatively. The only thing I did not like is the length and thickness of the bodice straps. They're huge. But I will sew it myself as it will be convenient for me. I advise the store, I will order more for sure!))
Swimsuit exactly as in the photo. And the color is also very accurate. At 80/70/95 the size with approached perfectly.
Honest and decent store.
First, I recommend and the goods and the store! The quality is excellent, chose for a long time, the purchase is satisfied, the sole is perfect. My parameters og 90, OT 71, OB 90, height 165, ordered s according to the size table. With the seller did not communicate, but it works quickly)), thank you
Swimsuit-beautiful! On my OG 87, OT 72, OB 90 I took s (although I doubted between m). The size approached perfectly!
отличный купальник по всем параметрам - цвет, размер - все совпало. качество - огонь
Thank you very much, everything as it was described, it came very quickly, even before the deadline!
I got it very quickly. everything is perfect. on the volume of the chest 98 and OB. Hips 104 took M
Identical to what was noted, the jersey is even better than my expectations. It is fully doubled. I usually make an L and took it and it size perfectly well (I measure 1m69)
Cool swimsuit, I advise
It is fantastic quality and a perfect fit
Very nice and very good quality. The xxl is perfectly a European 50/ 52 and if you are a 48 with a lot of hip it is also valid. Vivid colors. All lined and consistent fabric. I recommend it. Very flattering
Voltei a comprar nesta loja e fiquei mais uma vez muito contente com o bikini, a qualidade é premium muito bonito e confortável. A loja é muito profissional faz envio rapido e presta atenção necessária. Muito obrigado.