SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
accurate .like photo.cups are nice.but if you have atummy it is not the best swimming suit as the waist band pushes the abdomen down and draws the belly out
Chic swimsuit! Tightens up the figure, looks very expensive, the photo does not transmit and 10% of its beauty! On the chest 99, waist 81, hips 107 took M, perfect! Height 160, but it will suit tall girls!
Es igualito a las fotos. Esta hermoso y de buena calidad! En talla es normal, yo siempre uso M en trajes de baño. y este me quedo perfecto en esa misma talla. Tardo aproximadamente 3 semanas en llegar a Mexico.
Gorgeous swimsuit Arrived in a week, that happiness!! Thank you to the store
calidad excepcional, sorprende el detalle de las etiquetas para no dañar la ropa cuando las quitas. xl perfecta para 105 b y 83kg 160altura
Properly beautiful and sits well. Had After 5 try with AliExpress swim suits not much hope, all beautiful, however somethings bothered always. Nevertheless the Here is lace, holds, doesn't slip, leaves the tummy aussehn, 5 star.
Excellent. Height 1.74, 100/80/110
A wonderful store! Very fast shipping! Swimsuit of excellent quality, goes in size! If anyone doubts, then take it!
More than beautiful beautiful exactly the same as the phot
Very successful model on the Russian 50 52 came up L
The order came in 3 weeks, would come faster, if it were not for delivery "Sberbank", to the place do not deliver, without notice put on return, you need to call to call Swimsuit liked, the size clearly approached, the quality is good (height 157 cm, about 100 cm, from 80, OG 93)
Very beautiful swimsuit, the quality is good, it sits perfectly. Took on ob103cm and og 85 cm. In the chest a little too big, but not palpable :)
Fast delivery, super swimsuit, cups inside changed to more comfortable.
The order came very quickly-for 2 weeks in Krasnodar. The quality is excellent! At OG 114 and ob112 took XL-sat perfectly! I advise the store!
Swimsuit came quickly in Zaporozhye, on its parameters took itself M (He 100, OB 96), girlfriend L, the village is just fine!!!! Purchase is happy)))
The quality of the fabric and tailoring is excellent, it sits also well. But you need a big chest. There's a lot of room for my 3. On the parameters 96-72-100 size L sits very comfortable
super
Third swimsuit I buy from this brand. Highly recommended. This one smells a little but nothing that can't be fixed by washing. Size M. 168 and weight 65kilos. Maybe I'll come in one less. But I like it that way.
Swimsuit of very good quality, ordered for a gift, two-layer, tightens up on Hurray all that is necessary)
Absolutely fab I love it. Thank you very much.
Very cute, vivid colors, comfortable material. Size perfectly as per 167 cm. recommend.
I am delighted with the quality of swimwear
Quality at altitude. Recommend
с размером угадали, жена очень довольна. спасибо