We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes very good material, super light and comfortable.
Beautiful colors! Size chart accurate and fast shipping.
The style I love but I didn't know how to choose the right size and I get big. I'll get him back.
At the top !! Super fast delivery and size at the topI love the color, they are beautiful
Exactly, I usually use 41 European I asked 42 for a foot problem and they look great now to try them to see how comfortable they are
Pretty and terrific ~~~~
Parcel received a little in advance, I love sneakers The size is nickel
In size, the quality is good, delivery 4 days in Russia, I will order more
Quality is excellent
I love them! Arrived super fast. Ordered on 8/13 n arrived 8/24. Thank u to store. ❤❤❤
It came quickly, in a few days. The size approached, everything corresponds to the description.
I ordered my r-r 38, and I ordered a larger size small
Excellent sneakers for their price! At 38 the size took 39. Everything is fine.
Wife's third pair. Convenient. Recommend
A lot of time to arrival
The order arrived a few days before the estimated date, and the slippers are comfortable
Quickly, croses cool
At first I ordered a table of sizes for the length of the foot 25 cm, the 41st size, were very large. Sold a familiar boy. And I rescheduled the 39th size of the Russian 38th. Just right. Soft, light, look good. Come quickly.
On the foot 24.5 size 39 butt, in general, the photo corresponds, light enough, on the leg sits tightly, and now the cons: Holes under the laces are stupidly broken holes in the fabric, there is no sealing there, so that the laces are held on a thin mesh fabric with a rubber lining. The sole is rigid and slides on plastic and tile, elipsoid pedals and hyperextension plastic emphasis and is very slippery and even dangerous in such shoes Conclusion: for the gym (why, in fact, I bought) does not fit
They are very nice and comfortable, I recommend
Thanks are OK